Client Services Manager, Assistive Care

BAYADA Home Health Care; Plymouth; On-site; GBP 49,000 - 65,000; Full time

Job summary

A leading home health care provider in Plymouth, MA is seeking a Client Services Manager to ensure high-quality home care services. The role requires strong computer, communication, and interpersonal skills along with prior experience in a medical or home care setting. Join a dynamic team dedicated to compassion and excellence, with opportunities for growth and a supportive work culture.

Benefits

Comprehensive benefits including paid holidays and vacation

401k with company match

Strong employee values and recognition

Qualifications

• Prior medical office or home care experience preferred.
• Prior supervisory experience a plus.
• Demonstrated record of successfully taking on increased responsibility.

Responsibilities

• Provide superior customer service and quality home care.
• Manage coordination of client services and emergent scheduling issues.
• Build lasting relationships with clients and community organizations.

Skills

Strong computer skills

Excellent communication skills

Interpersonal skills

Education

Bachelor degree

Job description

Overview

BAYADA Home Health Care is currently seeking a Client Services Manager in our Assistive Home Care office in Plymouth, MA.

If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications

• Bachelor degree is preferred
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Why you\'ll love BAYADA

• BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
• News and insights about BAYADA (blog and company news)
• Newsweek’s Best Place to Work for Diversity
• Newsweek’s Best Place to Work for Women
• Newsweek’s Best Place to Work (overall)
• Newsweek’s Best Place to Work for Women and Families
• Glassdoor Best Places to Work
• Forbes Best Places to Work for Women
• Paid Weekly
• Mon-Fri work hours
• Amazing culture
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities
• Comprehensive benefits including: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.