Client Services Manager

Reed; City Of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading financial services provider in London seeks a Client Services & Corporate Governance Associate for a 1-year fixed-term contract. This full-time position demands expertise in client relations and regulatory functions. Candidates must possess at least 2 years of relevant experience, strong proficiency in Microsoft Office, and familiarity with UK regulations. Fluency in Arabic is a strong advantage. The role is office-based five days a week.

Qualifications

• Minimum 2 years’ experience in client relations or compliance roles in the financial sector.
• Proven experience in AML/KYC and onboarding functions.
• Solid understanding of UK AML regulations.

Responsibilities

• Prepare and execute transactional documentation.
• Manage client onboarding and maintain KYC records.
• Monitor regulatory developments.

Skills

Client relations

Communications

Business administration

Regulatory functions

Microsoft Office Suite

Fluency in Arabic

Job description

Client Services & Corporate Governance Associate (1-Year FTC)

Location: London, UK (Office-based, 5 days per week)

Contract Type: Fixed-Term (12 months)

Sector: Financial Services / FinTech

Representing: A leading market intermediary and financial technology solutions provider

Overview

On behalf of our client—a global market intermediary and financial technology solutions provider, we are recruiting for a Client Services & Corporate Governance Associate to join their London team on a 1-year fixed-term contract. This is a full-time, office-based role (5 days per week), offering exposure to high-impact governance, compliance, and client service initiatives within a fast-paced financial environment.

Key Responsibilities

• Prepare and execute transactional documentation, including facility agreements and fee arrangements.
• Liaise with internal and external stakeholders to manage client onboarding and maintain accurate KYC records.
• Monitor regulatory developments (e.g., US OFAC, HMT OFSI sanctions) and ensure internal systems are updated accordingly.
• Support the Executive Director in managing corporate governance programs, including risk assessments, reporting, and policy implementation.
• Participate in governance and oversight meetings, presenting findings and supporting remediation efforts.
• Maintain and update client and vendor databases.
• Collaborate with cross-functional teams to anticipate client needs and ensure timely follow-up.
• Assist the Business Development team with client meeting preparation and coordination of UK and overseas visits.

Candidate Profile

• Minimum 2 years’ experience in client relations, communications, business administration, or a compliance/governance role within the financial sector.
• Proven experience in AML/KYC, onboarding, or regulatory functions.
• Strong proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint).
• Solid understanding of UK AML/CFT/KYC/Anti-Bribery regulations and global compliance frameworks.
• Commercial awareness and financial industry knowledge.
• Interest in financial technology and familiarity with ETHOS AFP™ is advantageous.
• Fluency in Arabic (spoken and written) is strongly desired.
• Must be open to working in the office five days per week.

Additional Information

This role plays a key part in supporting ESG-related due diligence and governance across the Group’s global network. The successful candidate will work closely with senior leadership to evolve and implement governance and compliance frameworks.

To apply

Please submit your CV.