Client Services Executive - Apparel. Job in London Education & Training Jobs

Dovetail Recruitment Ltd; Greater London; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A leading apparel design business in London is seeking a Client Services Executive to support Account Managers. This role is perfect for college leavers or graduates, offering a dynamic environment with responsibilities including client communication, order management, and logistics. Full training will be provided, with a hybrid working model available upon completion. Opportunities for career progression are included.

Benefits

Full training and career development

Fast-paced, creative, and supportive environment

Clear career progression into client services and account management

Qualifications

• Some customer service experience is preferred.
• Academic or practical experience in apparel, fashion, or textiles.

Responsibilities

• Manage client communication via phone, email, and reports.
• Oversee order management and stock control.
• Coordinate bespoke garments, including embroidery and tagging.
• Track logistics and shipments.
• Provide admin and operational support across teams.

Skills

Strong communication and relationship-building skills

Interest in apparel, fashion, or textiles

Confident using technology and learning new systems

Highly organised with attention to detail

Proactive, collaborative, and positive

Job description

Client Services Executive - Apparel

Location: Hammersmith, London Salary: £27k + benefits Full-Time Office-Based (Some WFH after full training)

Perfect for college leavers or graduates Full training provided

About the Company

A leading London-based apparel design business, creating high-quality bespoke uniforms and garments for some of the world's most prestigious brands. Known for innovation, craftsmanship, and exceptional client service, the business delivers work on high-profile projects and global events.

Join a small, dynamic team where creativity, attention to detail, and client excellence are at the heart of every project.

About the Role

We are seeking a proactive Client Services Executive to support Account Managers.

This role is ideal for college leavers or graduates who have:

• Some customer service experience
• Academic or practical experience in apparel, fashion, or textiles

Key responsibilities

• Client communication via phone, email, and reports
• Order management & stock control
• Coordination of bespoke garments (embroidery, tagging, customisation)
• Logistics & shipment tracking
• Admin & operational support across office and remote teams

Office-based initially, with flexible home working after full training.

Skills & Competencies

• Strong communication and relationship-building skills
• Interest in apparel, fashion, or textiles
• Confident using technology and learning new systems
• Highly organised with attention to detail
• Proactive, collaborative, and positive
• Suitable for graduates or early-career candidates

Why You'll Love It

• Work on high-profile, prestigious projects
• Full training and career development
• Fast-paced, creative, and supportive environment
• Clear career progression into client services and account management
• Hybrid working available after training
• Beautiful West London offices