Client Services Executive

Office Collective; Manchester; On-site; GBP 30,000 - 42,000; Full time

Job summary

Une agence de recrutement basée à Londres recherche un Client Services Executive pour son bureau à Manchester. Le candidat idéal aura une expérience en service client dans un environnement professionnel, avec un excellent sens de l'organisation et de la communication. Ce rôle clé implique la gestion des demandes des clients, la saisie de données et le support aux équipes juridiques, offrant une opportunité de carrière à long terme au sein d'une équipe respectée.

Qualifications

• Expérience avérée dans un rôle de service client, idéalement par téléphone.
• Un bon niveau de communication et d'interaction est nécessaire.
• Le travail d'équipe et la gestion des priorités sont importants.

Responsibilities

• Gérer les demandes clients et assurer la communication entre les équipes juridiques.
• Saisir les données avec précision pour soutenir l'intégration des affaires.
• Être le premier point de contact pour les nouvelles demandes clients.

Skills

Communication

Attention au détail

Organisation

Compétences interpersonnelles

Job description

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We specialise in growing your business | A London-based boutique recruitment agency specialised in matching skillset, personality & long-term…

Client Services Executive | Full-Time | Office-Based – Spinningfields, Manchester

Are you an experienced customer service professional looking to bring your people skills and precision to a high-performing team within a leading UK law firm?

We’re looking for a Client Services Executive to join a dynamic team that sits at the heart of one of the country’s most respected legal practices. Based in Manchester, the Client Services department plays a pivotal role – acting as the first point of contact for new client enquiries and ensuring seamless communication between their legal teams across Manchester, Liverpool and London offices.

As a Client Services Executive, you’ll be a trusted voice and a vital link. From handling initial enquiries to ensuring accurate data entry and supporting matter onboarding, your work will directly impact client experience and satisfaction.

What we’re looking for:

• Proven experience in a professional customer service role – ideally phone-based and within a corporate, professional services or legal environment.
• Outstanding communication and interpersonal skills.
• Meticulous attention to detail and a high level of accuracy in data handling.
• A team player with excellent organisational skills and the ability to manage competing priorities.
• Experience in a legal setting and/or using Proclaim is a plus (but not essential – full training is provided).

Please note: This role is fully office-based in our head office in Manchester City Centre. It’s a brilliant opportunity to become a long-term, valued member of a well-respected team – best suited to those committed to building a career in professional client services, rather than a short-term stepping stone into legal practice.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Law Practice

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