Client Services Engineer - Bloomberg Broadway London, GBR

Bloomberg L.P.; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Bloomberg Broadway seeks a Client Services Engineer in London to diagnose and resolve real-time trading system issues, working hands-on across a spectrum of Broadway products. You will engage with traders, developers and sysadmins on customer sites and craft solutions that prevent future incidents.

The role requires a technical degree or equivalent experience, strong networking know-how, and expertise with Windows/UNIX environments.

Qualifications

• A technical degree or equivalent work experience is expected.
• Strong troubleshooting of trading systems in real time is required.
• Solid understanding of networking fundamentals is essential.

Responsibilities

• Diagnose and resolve customer trading system issues in real time with a hands-on approach.
• Interact with a broad range of stakeholders at customer sites, including traders, developers and admins.
• Proactively propose tactical and strategic fixes to prevent future problems.

Skills

Exceptional problem-solving

Attention to detail

Communication skills

Networking fundamentals

Windows experience

Education

Degree in CS/Engineering/Math or equivalent

Tools

Python

SQL

UNIX/Linux

Windows

Job description

Client Services Engineer - Bloomberg Broadway

Location

London

Business Area

Engineering and CTO

Ref #

10051531

Description & Requirements

Bloomberg Broadway builds high-performance distributed systems that make the business of trading and financial assets easier, faster, safer, and more thoughtful for everyone involved. Our technology makes it simple to create, combine, and extend large-scale, high-performance intelligent systems in ways that were never before possible.

We’re looking for someone to be a part of a team of exceptional troubleshooters to support the fast-paced world of Fixed Income trading at some of the world's largest financial institutions. This is a unique opportunity to flex every ounce of technical muscle you have to enhance, debug, and fix trading systems that are responsible for billions of dollars of transactions a day.

This is your opportunity to be at the forefront of one of the most exciting areas in financial technology - electronic trading. It requires a uniquely focused, yet inquisitive personality that thrives on facing challenges head‑on in new and unfamiliar environments. It also requires strong technical acumen across a range of Broadway products and industry standard technologies. You will be backed up by our premier team of developers and have an arsenal of diagnostic tools at your disposal.

On our team, you can expect to help us by:

• Diagnosing and resolving customer trading system issues in real‑time using a hands‑on approach

• Interacting with a wide spectrum of people at customer sites, from heads of trading desks to developers and systems administrators

• Proactively preventing future problems by coming up with both tactical and strategic solutions

We’ll trust you to:

• Handle pressure‑filled situations involving millions of dollars of trades while remaining cool and collected

• Solve issues and questions in production systems to address issues ranging from missing trades to exchange connectivity problems to system outages

You’ll need to have:

• Exceptional problem‑solving ability

• Strong attention to detail, self‑management, initiative, and follow‑through

• Excellent written and verbal communication skills

• Understanding of networking fundamentals / protocols

• Experience working with Windows operating system

• A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience

We’d love to see:

• Python programming skills

• Proficiency with SQL and databases

• Previous experience in a customer‑facing software support role

• Experience with electronic trading protocols including FIX.

• Experience working with UNIX/Linux

• Knowledge of a financial trading businesses, preferably fixed income

If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role.

Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email [e-mail]