Client Services Director

Lumanity; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global strategic partner in healthcare is seeking a Client Services Director to lead business development and market research efforts. This role involves identifying new opportunities, account planning, and building strong client relationships to drive growth. Candidates should possess strong experience in pharmaceutical market research and a proven record of business development. Competitive salary, bonus, and comprehensive benefits package provided, fostering a collaborative working environment.

Benefits

Competitive salary

Bonus

Pension

Private Healthcare

Dental Insurance

Enhanced eye care

Electric Car Scheme

Holiday that increases with tenure

Option to buy/sell holiday annually

Staggered working hours

Qualifications

• Experience in pharmaceutical and healthcare market research.
• Proven track record in business development.
• Strong client relationship building skills.

Responsibilities

• Identify and convert new business opportunities.
• Focus on account planning for growth within key accounts.
• Build strong relationships for repeat business.

Skills

Pharmaceutical market research

Business development

Client relationship management

Key account growth

Collaborative working

Job description

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Overview / About us

Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients' toughest challenges by revolutionizing how value is generated, demonstrated, and communicated.

Responsibilities / Position overview

We are seeking a business development and market research professional to join our Insight team as our Client Services Director. We are passionate about client engagement, achieved by the relationships we build and the in-depth market research methods we use, which enable us to provide actionable insights. Our collaborative approach coupled with the exceptional talents of our growing organization, offer a unique experience and career within healthcare.

The Client Services Director will be responsible for identifying and converting new business opportunities by expanding on current accounts. As the Client Services Director, you will focus on account planning for growth within our key accounts and build strong relationships to ensure repeat business. This role will take responsibility for the strategic direction, growth and development, and delivery standards on various accounts and work closely with the Account teams to plan development and growth and achieve targets.

Qualifications

• Experienced in pharmaceutical, healthcare market research across methodologies
• Proven business development success
• Client relationship driven and the ability to secure strong revenue wins year over year
• Key account growth and ownership experience
• Collaborative working style internally and externally

Benefits

• Competitive salary
• Bonus
• Pension
• Private Healthcare
• Dental Insurance
• Enhanced eye care
• Electric Car Scheme
• Holiday that increases with tenure
• Option to buy / sell holiday annually
• Staggered working hours