Client Services Associate, Capital Markets - French or German Speaking

S&P Global; Exeter; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading financial services company in Exeter seeks a Client Services Associate to ensure exceptional customer experiences with their products. The role involves providing client assistance, collaborating with various teams, and requires a degree no later than January 2026. Candidates fluent in French or German will have an advantage. This position offers a great entry point for career growth along with excellent benefits like health coverage and flexible time off.

Benefits

Health care coverage

Generous time off

Access to continuous learning resources

Competitive pay with financial wellness programs

Family friendly perks

Qualifications

• Ability to join a class of new hires in January 2026.
• Right to work requirements: Limited to persons with indefinite right to work in the job posting location.

Responsibilities

• Help clients navigate and extract data from S&P Global Market Intelligence.
• Provide assistance with building models using the Excel Plug-in.
• Liaise with content and technical teams to address client queries.
• Proactively deliver demos and tailor instructional content.

Skills

Fluency in French or German

Excellent presentation and communication skills

Ability to multitask and prioritize

Passion for relationships with finance professionals

Education

BSc or BA degree or equivalent

Job description

About the Role

Client Services Associate, Capital Markets. The role ensures an exceptional customer experience with Capital IQ Solutions products. Responsibilities include intensive training in Capital Markets, S&P Capital IQ Platform, and Excel Plug‑in, followed by on‑the‑job learning. Candidates must possess a comprehensive understanding of our products, technical solutions, and the unique needs of diverse user segments. This position is an excellent entry point for career growth in client‑facing roles.

The Team

You will be part of a rapidly growing organization with a strong corporate culture. You will collaborate with cross‑functional teams and serve a broad range of clients—investment banks, private equity firms, insurance companies, corporates, and investment managers—in a dynamic, multicultural environment.

Responsibilities

• Help clients navigate and extract data from the S&P Global Market Intelligence product range.
• Provide assistance with building models using the S&P Global Market Intelligence Excel Plug‑in.
• Liaise with content, commercial and technical teams to address client queries and ensure data is maintained to the highest standards.
• Proactively reach out to clients to deliver demos and train them on our offerings, tailoring instructional content to help clients maximize product usage.

What We’re Looking For

• Ability to join a class of new hires in January 2026.
• BSc or BA degree, or equivalent, graduated no later than January 2026.
• Background in Business, Economics or Finance is beneficial but not required.
• Fluency in French or German languages.
• Excellent written and verbal presentation and communication skills.
• Passion for building relationships with finance professionals and enthusiasm for learning and working in the financial services industry.
• Ability to multitask, prioritize and work in a team. Positive, flexible and proactive with a “can do” attitude.
• Right to work requirements: Limited to persons with indefinite right to work in the job posting location.

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized.
• Continuous Learning: Access to resources to grow your career and learn new skills.
• Invest in Your Future: Competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: Perks for partners and children, including best‑in‑class benefits.
• Beyond the Basics: Retail discounts and referral incentive awards.

Equal Opportunity Employer

Candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to [e-mail].