Client Services Advisor

Parking Network B.V.; Swindon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading client services company in Swindon is looking for an experienced Client Service Advisor. This role involves being the first point of contact for customers through phone and email, managing enquiries, and ensuring high-quality service delivery. Candidates should have strong communication skills and a customer-focused approach. The company offers various employee benefits including annual leave and health support services.

Benefits

Annual leave

Discounts

Health support services

Qualifications

• Strong communication skills for effective customer interaction.
• Ability to manage customer enquiries with a focus on service delivery.

Responsibilities

• Be the first point of contact for customers via phone and email.
• Manage customer enquiries and maintain relationships.
• Ensure effective service delivery.

Skills

Excellent communication skills

Customer-focused mindset

Job description

Overview

A leading client services company in Swindon is seeking an experienced Client Service Advisor. In this role, you will be the first point of contact for customers, providing outstanding service via phone and email. You will manage customer enquiries, maintain relationships, and ensure effective service delivery. The ideal candidate will possess excellent communication skills and a customer-focused mindset.

Responsibilities

• Be the first point of contact for customers via phone and email
• Manage customer enquiries and maintain relationships
• Ensure effective service delivery

Qualifications

• Excellent communication skills
• Customer-focused mindset

Benefits

Employee benefits include annual leave, discounts, and health support services.