Client Services Account Manager

Michael Page (UK); Leeds; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading digital agency in Leeds is seeking an experienced Account Manager to manage client relationships across digital marketing and web development projects. You'll work in a hybrid capacity, ensuring client satisfaction while collaborating with internal teams. The role offers a competitive salary of up to £35k, flexible working hours, and excellent benefits including a healthcare scheme and career progression opportunities.

Benefits

Healthcare scheme

Company pension contribution

Flexible working hours

Free parking

Team socials

Ongoing training

Career progression opportunities

Qualifications

• Proven experience as an Account Manager in digital marketing.
• Ability to manage multiple projects with attention to detail.
• Strong interpersonal skills to build client relationships.

Responsibilities

• Manage client accounts across website development and digital marketing projects.
• Draft proposals and manage project scopes.
• Ensure proactive service delivery and client satisfaction.

Skills

Client relationship management

Digital marketing expertise

Web development knowledge

KPI tracking

Organizational skills

Job description

• Do you have a track record of growing client budgets across digital channels?
• Do you have experience in managing clients for websites & digital projects?

About Our Client

Our client is a creative, award-winning digital agency based in Leeds, specialising in website development, e-commerce, and full-service digital marketing. They work with a mix of start-ups, SMEs, and major brands to deliver measurable growth, conversions, and ROI, and pride themselves on a collaborative, innovative, and process-driven culture.

Job Description

• Manage client accounts across website development and digital marketing projects
• Build and maintain strong client relationships, acting as the main point of contact
• Draft proposals, quotations, and manage project scopes
• Ensure proactive service delivery and client satisfaction
• Track KPIs, contribute to management information, and support business efficiency
• Collaborate with internal teams to deliver high-quality work on time
• Influence continual improvement of agency processes and workflows

The Successful Applicant

The successful applicant will be an experienced, client-focused Account Manager who thrives managing multiple digital marketing and web development projects. They will be proactive, organised, and able to build strong relationships, grow client budgets, and ensure high-quality delivery while collaborating effectively with internal teams.

What's on Offer

• Salary: Up to £35k depending on experience + uncapped commission
• Hybrid working: 3 days per week in the Leeds office
• Holidays: 25 days + bank holidays, plus your birthday off
• Benefits: Healthcare scheme, company pension contribution, flexible working hours, free parking
• Culture & perks: Team socials, away days, ongoing training, and clear career progression opportunities
• Work with a creative, award-winning digital agency on diverse client projects spanning e-commerce, web development, and full-service digital marketing