Client Service Manager - Investment Funds - Remote

AC Financial Recruitment Ltd; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

A growing fund services operation is seeking an experienced Client Service Manager to serve management company clients and handle service issues. The ideal candidate will have a strong background in investment fund administration and excellent relationship-building skills. This position offers the flexibility of remote work within the United Kingdom.

Qualifications

• Proven experience as a Client Service Manager or similar role.
• Background in the investment funds industry, particularly with fund administration.

Responsibilities

• Acting as main point of contact for management company clients.
• Managing client and fund onboarding events.
• Ensuring high quality service through close client business interactions.

Skills

Client management skills

Operational experience in investment fund administration

Ability to manage change events

Relationship-building skills

Job description

Our client is a growing fund services operation with a newly created requirement for a Client Service Manager with a background in the investment funds industry. With proven operational experience in investment fund administration you will already have experience, as a Client Service Manager or similar, in servicing investment management companies.

Key responsibilities

• Acting as main point of contact for management company clients, handling change requests and service issues
• Managing change events, including client and fund onboarding
• Working closely between clients and the internal business to ensure a high quality of service
• Building strong relationships with clients and other external stakeholders
• Being a key part of process review and enhancement

An excellent opportunity for a proven Client Service Manager with a background in investment fund administration to join a highly reputed and growing organisation. Candidates with additional experience in fund projects and onboarding would be at a distinct advantage.

This opportunity is provided on a remote basis.