Client Service Associate - Aberdeen,SD

lplfinancial; Aberdeen City; On-site; GBP 25,000 - 41,000; Full time

Benefits offered by this job

401K matching

health benefits

employee stock options

paid time off

volunteer time off

Job summary

LPL Financial is seeking a Client Service Associate to support financial advisors and ensure an outstanding client experience. This in-office role handles administrative tasks, client relationships, and branch operations with strong attention to detail and professional client service.

The ideal candidate will manage client communications, calendar coordination, account maintenance, and compliance adherence while collaborating with custodians and institutions to ensure accurate processing of

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to learn and use CRM systems.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Serve as the primary point of contact for clients, providing exceptional service and support through phone, email, and in-person interactions while addressing account inquiries and service requests.
• Coordinate advisor calendars, schedule client meetings, prepare meeting materials, and manage follow-up communications to ensure a seamless client experience.
• Process new account openings, transfers, beneficiary changes, RMDs, address updates, and other account maintenance activities with accuracy.
• Maintain accurate client records within the CRM system and support compliance efforts by adhering to firm, FINRA, and SEC regulations while safeguarding confidential client information.
• Collaborate with custodians, fund companies, and financial institutions to process transactions, resolve account issues, and monitor account accuracy.
• Support overall office operations and client engagement initiatives through document preparation, mail management, event coordination, educational seminars, newsletters, social media updates, and administrative support.

Skills

Verbal communication

Written communication

Organization

Teamwork

Education

Associate or bachelor's degree in business, accounting or finance

Tools

Microsoft Office Suite

CRM systems

Job description

Where Ambition Meets Innovation

Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview

The Client Service Associate plays a crucial role in supporting financial advisors and ensuring an exceptional client experience. This position is responsible for administrative tasks, client relationship management, and operational support within the branch office. The ideal candidate is highly organized, detail oriented, and able to handle multiple responsibilities while maintaining a professional and client focused approach.

Responsibilities

• Serve as the primary point of contact for clients, providing exceptional service and support through phone, email, and in-person interactions while addressing account inquiries and service requests.
• Coordinate advisor calendars, schedule client meetings, prepare meeting materials, and manage follow-up communications to ensure a seamless client experience.
• Process new account openings, transfers, beneficiary changes, RMDs, address updates, and other account maintenance activities with accuracy and attention to detail.
• Maintain accurate client records within the CRM system and support compliance efforts by adhering to firm, FINRA, and SEC regulations while safeguarding confidential client information.
• Collaborate with custodians, fund companies, and financial institutions to process transactions, resolve account issues, and monitor account accuracy.
• Support overall office operations and client engagement initiatives through document preparation, mail management, event coordination, educational seminars, newsletters, social media updates, and administrative support.

What are we looking for?

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness , act with integrity , and are driven to help our clients succeed . We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements

• In-Office role M-F
• Strong organizational skills with a keen attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to learn and use CRM systems.
• Strong problem-solving skills, and the ability to work both independently and with a team.
• High level of professionalism, discretion, and ethical conduct.

Preferences

• Associate or bachelor's degree, preferably in business, accounting or finance.

Pay Range

$23.52-$39.17/hour

Company Overview

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.

For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business.

They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join the LPL team and help us make a difference by turning life's aspirations into financial realities.

Principals only.

EOE.

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more.

• 401K matching
• health benefits
• employee stock options
• paid time off
• volunteer time off