Client Service Advocate — Reinsurance & Analytics Focus

Gallagher Re; Ipswich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading reinsurance firm in Ipswich is seeking a Client Service Advocate to manage client accounts and ensure exceptional service. This role involves building strong relationships with clients and internal teams, addressing client needs, and supporting claims processing. Ideal candidates will have a thorough understanding of the reinsurance business and possess excellent customer service skills. This position offers competitive compensation and a range of benefits.

Benefits

Minimum of 25 days holiday

Defined contribution pension scheme

Life insurance

Income protection

Health cash plan or Private medical insurance

Employee Stock Purchase plan

Discounted gym membership

Qualifications

• Strong understanding of reinsurance business and servicing functions.
• Exceptional client service and relationship management skills.
• Detail-oriented and able to manage multiple priorities.

Responsibilities

• Manage client accounts and coordinate post-placement services.
• Build and maintain strong relationships with clients and internal stakeholders.
• Deliver exceptional customer service and ensure client expectations are met.

Skills

Reinsurance understanding

Relationship building

Customer service

Detail-oriented

Proactive

Job description

A leading reinsurance firm in Ipswich is seeking a Client Service Advocate to manage client accounts and ensure exceptional service. This role involves building strong relationships with clients and internal teams, addressing client needs, and supporting claims processing. Ideal candidates will have a thorough understanding of the reinsurance business and possess excellent customer service skills. This position offers competitive compensation and a range of benefits.