Client Service Advisor - Global Insurance

AON; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global insurance services provider is seeking a Client Service Advisor in London to manage insurance programmes for multinational clients. The role requires strong relationship-building, effective communication, and proficiency in MS Office. The ideal candidate has experience in commercial insurance and excellent time-management skills. The position supports career development through formal and informal training, focusing on wellbeing and work-life balance.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working styles

Qualifications

• Experience in managing insurance programmes for multinational organisations.
• Ability to deal with client issues and coverage queries.
• Strong relationship-building skills with clients and stakeholders.

Responsibilities

• Manage and service renewal activities for a portfolio of clients.
• Collaborate with offshore teams to meet operational deadlines.
• Support career development through mentoring and training.

Skills

Experience of commercial insurance ideally with global exposure

Strong time-management skills

Effective communicator

Strong team player

Proficient in MS Office (Excel, Word, PowerPoint)

Job description

What the day will look like

As a Client Service Advisor within the Global team your day-to-day responsibilities will focus on the servicing and management of insurance programmes for complex multinational organisations. Key responsibilities will include:

• Building strong relationships with key stakeholders in a portfolio of 4-5 clients
• Managing and servicing the day-to-day renewal activities
• Dealing with day-to-day client issues, coverage queries, changes to business etc
• Collaborating with our offshore team to ensure renewal activities are completed within the renewal time line and operational deadlines met

How this opportunity is different

As a Client Service Advisor in the Global team, you will get the opportunity to interact with a wide range of colleagues and teams across Aon both in the UK and globally.

Bringing the best of Aon’s capabilities to our clients will allow you to expand your network and knowledge. Both formal and informal mentoring and training will be integral to your role and support your career development.

Your skills and qualifications will ideally include:

• Experience of commercial insurance ideally with global exposure
• Have strong time-management skills, be able to prioritise and manage several projects
• Be an effective communicator
• A strong team player
• Proficient in MS Office particularly Microsoft Excel, Word and Powerpoint

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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