Client & Sales Support Executive

Conquip Engineering Group; Holybourne; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading engineering company in Holybourne is seeking a Client & Sales Support Executive to efficiently process sales orders and manage workflow. This role requires strong communication and organizational skills. An ability to work under pressure and ensure timely order despatch is essential. The ideal candidate supports a positive brand image and aligns with the company's core values.

Qualifications

• Ability to work efficiently under pressure.
• Attention to detail and accuracy.
• Clear and effective communication skills, both written and verbal.
• Solution-oriented with the ability to work in a fast-paced and high-pressure environment.

Responsibilities

• Efficiently processing sales orders and managing work-flow.
• Liaising with Depots and Transport Teams for order despatch.
• First point of contact for purchase enquiries.

Skills

Strong teamwork skills

Effective planning and organisational abilities

Excellent communication skills

Time management skills

Job description

Client & Sales Support Executive

Location: Alton, Hampshire (GU34) | Working Hours: 7:30am - 5pm, Monday to Friday | Salary: £30,(Apply online only) - £32,(Apply online only), depending on experience | Start Date: As soon as possible

About Us

Conquip Engineering Group is a leading innovator in the construction and engineering sectors. Our cutting-edge designs and robust manufacturing solutions push the boundaries of engineering excellence. We are dedicated to innovation and continuous improvement, making us proud to be at the forefront of our industry.

Main Purpose of the Role

The Client & Sales Support Executive will work closely with the Client & Sales Support Team to ensure customer expectations are met by efficiently processing sales orders and managing work‑flow. This role also involves liaising with Depots and Transport Teams to ensure timely and complete order despatch.

Primary Roles and Responsibilities

• Processing Orders for Sale:
  • Utilising InspHire to process orders
  • Sending order confirmations
  • Pre‑qualifying delivery with site
  • Providing client updates on delivery dates
  • Raising proforma invoices
  • Processing proforma card payments
  • Collaborating with Mechanical Design for bespoke design sign off
  • Working with marketing for custom livery
• First Point of Contact for Purchase Enquiries
• Addressing General Queries and Questions

Key Performance Indicators (KPIs)

• Streamlined processing of orders and work‑flow
• Timely and complete delivery of orders
• Maintaining a positive brand image for Conquip

Basic Skills Required

• Strong teamwork skills
• Effective planning and organisational abilities
• Excellent communication skills
• Time management skills

Key Personality Traits Required

• Ability to work efficiently under pressure
• Attention to detail and accuracy
• Clear and effective communication skills, both written and verbal
• Solution‑oriented with the ability to work in a fast‑paced and high‑pressure environment
• Positive attitude and high performance standards
• Strong alignment with Conquip's 5 core values

If you would like to be considered for this vacancy, please apply directly to this advert or reach out to our Head of Recruitment for further details. We look forward to hearing from you.

Team Conquip