Client Relationship Manager, South

UBT; Chelmsford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading construction firm in Chelmsford is seeking a Client Relationship Manager to build and nurture relationships within a competitive marketplace. The role involves managing a business development pipeline and engaging with stakeholders to deliver long-term value. Ideal candidates will have strong networking skills and experience in project-based businesses. This position offers a competitive salary and a range of benefits.

Benefits

25 days holiday + bank holidays

Free parking

Free lunches

Statutory pension

Accident and life cover

Health cash plan

Discount scheme

Salary sacrifice electric vehicle scheme

Expenses paid

Growth by sharing Bonus scheme

Qualifications

• Experience in project-based business with long sales cycles.
• Confident in engaging with senior stakeholders.
• Ability to ask the right questions and consult effectively.

Responsibilities

• Manage the business development pipeline effectively.
• Engage with stakeholders face-to-face in London.
• Produce timely reports for leadership.

Skills

Networking skills

Relationship building

Strategic planning

Resilience under pressure

Job description

Overview

Salary: £80,000 - £100,000 (negotiable)

Hours: Full-time, Monday-Friday

Benefits: 25 days holiday + bank holidays, free parking, free lunches, statutory pension, accident and life cover, health cash plan, discount scheme, salary sacrifice electric vehicle scheme, expenses paid, Growth by sharing Bonus scheme

Are you a natural relationship builder who thrives in complex, multi-stakeholder environments? This is a rare opportunity to join a forward-thinking, highly respected organisation at the forefront of delivering innovative, large-scale building projects across London.

As a Client Relationship Manager, you'll play a pivotal role in nurturing relationships, influencing key stakeholders, and moving opportunities through a carefully structured pipeline. This isn't about quick wins... it's about trust, strategy, and building long-term value.

The Role

• Own and manage a defined section of the business development pipeline
• Engage with architects, contractors, and building owners, developing meaningful and lasting partnerships
• Strategically position the company's services in a competitive marketplace
• Work closely with internal teams to ensure a coordinated, client-focused approach
• Accurately manage CRM data and produce timely reports for leadership
• Spend the majority of your time out networking and meeting stakeholders face-to-face (London and surrounding areas)

Requirements

• Experience working in a project-based business, with long and complex sales cycles
• Strong networking and relationship-building skills, confident engaging with senior stakeholders
• A strategic mindset... able to plan, prioritise, and execute business development activities that create tangible results
• Hunger to progress, resilience under pressure, and a natural ability to ask the right questions
• Ideally, exposure to the construction industry, façades, or subcontracting

Why Apply?

You'll be joining an ambitious business with a strong track record, consistent profitability, and exciting growth plans. With a supportive and open culture, this is an environment where your input will be valued, your development encouraged, and your success recognised.

IND25