Client Relationship Manager (FTC)

Blue Legal; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premier international law firm is seeking a Client Relationship Manager to enhance relationships with high-priority clients. The successful candidate will focus on cross-selling services and developing deep client connections in a high-performance environment. Experience in professional services is essential. This role offers a dynamic and engaging work environment in London.

Qualifications

• Proven experience in client relationship management within professional services.
• Strong communication skills and service-oriented mindset.
• Awareness of the legal market and related sectors.

Responsibilities

• Collaborate with partners to enhance client relationships.
• Drive client engagement and satisfaction.
• Create and maintain client plans with growth opportunities.
• Lead preparation for client meetings and reports.
• Identify areas for improvement in client metrics.

Skills

Client relationship management

Commercial insight

Strategic thinking

Communication

Job description

Location: London

Salary: Market Rate

Salary band: Market Rate

Contract type: Contract/Temporary

Date posted: 29/10/2024

Overview

A premier international law firm is looking for a Client Relationship Manager to work closely with its relationship partners and global client teams, to enhance relationships with high-priority clients. This role focuses on cross-selling, revenue expansion, and developing deep client connections to support growth within a collaborative, high-performance environment.

The Responsibilities

• Collaborate with relationship partners and client teams to strengthen relationships, cross-sell services, and identify growth opportunities.
• Act as the go-to for relationship management, driving client engagement and satisfaction.
• Contribute to client plans with specific goals; create growth opportunities based on market developments and align activities with the firm’s strategy.
• Lead preparation for client meetings, capturing key actions and creating tailored reports.
• Respond to queries on panel arrangements with support from the risk team.
• Track financial and client relationship metrics, identifying areas for potential improvement and investment.
• Ensure client teams are updated with relevant information and resources; work with BDM and other teams to meet client needs and strategic goals.

The Candidate

• Proven client relationship management and BD experience in professional services, ideally in a partnership setting.
• Strong communication, client service focus, commercial insight, and strategic thinking.
• Self-starter, adaptable, and a strong team player with an awareness of the legal market and relevant sectors.

Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.

Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work.

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London

Blue Legal

70 Gracechurch St

London

EC3V 0HR

United Kingdom

0207 118 3003

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