Client Relationship Manager

Langham Recruitment; Stretford; On-site; GBP 55,000 - 60,000; Full time

Job summary

A growing charity based in Eccles is seeking a Client Relationship Manager to drive strategic partnerships with suppliers and manufacturers. This role involves managing key relationships, promoting social impact, and engaging food retailers. Candidates should have experience in account management within FMCG, strong communication skills, and a passion for social impact. The salary ranges from £55,000 to £60,000 per annum.

Benefits

Chance to join a growing charity

Make a tangible difference

Qualifications

• Proven experience in account management or client relationship roles ideally within FMCG.
• Ability to thrive in fast-paced, unpredictable environments.
• Confidence in decision-making and managing ambiguity.

Responsibilities

• Act as the primary contact for manufacturers and food retailers post-sign-up.
• Build and maintain strong, trust-based relationships with suppliers.
• Organise supplier tours and engagement opportunities.

Skills

Account management

Client relationship management

Strong communication skills

Decision-making

Influencing skills

Passion for social impact

Job description

The Role

This is a relationship-driven role at the heart of TBBT's supply chain. It is less about logistics and more about Strategic Account Management. As Client Relationship Manager you will take ownership of key partnerships with suppliers, manufacturers and retailers, ensuring they feel valued, engaged, and confident in the social impact of working with TBBT.

What You'll Do

• Act as the primary contact for manufacturers and food retailers post-sign-up
• Build and maintain strong, trust-based relationships with suppliers
• Respond quickly to incoming food offers (often perishable and time-sensitive)
• Communicate TBBT's social impact clearly and persuasively
• Organise supplier tours and engagement opportunities
• Coordinate with internal teams and logistics providers for smooth collections / deliveries
• Produce quarterly impact reports and share data-driven insights with partners
• Represent TBBT externally in meetings and sector communications

What You'll Bring

• Proven experience in account management or client relationship roles ideally within FMCG (fast moving consumer goods)
• Ability to thrive in fast-paced, unpredictable environments
• Strong communication and influencing skills
• Confidence in decision-making and managing ambiguity
• Passion for social impact and building meaningful partnerships

Salary and Benefits

£55,000-£60,000 per annum
Office-based in Eccles
Chance to join a growing charity and make a tangible difference