Client Relationship Manager

Drive Further; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company in Manchester seeks a Client Relationship Manager to drive growth and build strong Broker relationships. The ideal candidate will ensure compliance with FCA regulations and actively contribute to strategic initiatives. This role offers flexibility with hybrid working and a clear career development path.

Benefits

Hybrid working

Good perks

Clear path for career development

Qualifications

• Experience in managing Broker relationships and delivering commercial results.
• Deep understanding of regulatory frameworks like Consumer Duty.
• Proactive and results-driven attitude.

Responsibilities

• Build strong Broker relationships to drive growth.
• Ensure compliance with FCA regulatory requirements.
• Embed Consumer Duty principles into partnerships.

Skills

Managing Broker relationships

Understanding regulatory frameworks

Building stakeholder relationships

Proactive and results-driven

Detail-oriented

Driving change

Job description

Overview

Client Relationship Manager

Are you passionate about driving growth, cultivating Broker relationships, and making a meaningful impact At MSL, we re looking for a Client Relationship Manager who will play a key role in delivering our sales and distribution strategy while championing ethical selling and regulatory compliance.

Responsibilities

• Build and sustain strong Broker relationships to support strategic initiatives and drive growth.
• Ensure that all sales and distribution activities comply with FCA regulatory requirements and deliver great customer outcomes.
• Embed Consumer Duty principles into Broker and Partner arrangements to ensure fair value and consistent alignment with target market needs.
• Foster collaboration across teams (Compliance, Product Governance, Underwriting, and Marketing) to support new business opportunities.
• Champion safe, ethical, and customer-focused sales strategies while monitoring Broker performance and ensuring accountability.
• Play a key role in evolving our operational processes, ensuring efficiency and compliance.

Qualifications

• Are experienced in managing Broker relationships and delivering commercial results.
• Have a deep understanding of regulatory frameworks like Consumer Duty and are committed to compliance and transparency.
• Are proactive, results-driven, and detail-oriented.
• Excel at building and maintaining stakeholder relationships across internal and external teams.
• Are enthusiastic about driving change and improving customer outcomes.

Why Join Us

• Contribute to a dynamic team and play a pivotal role in shaping our growth strategy.
• Work in an environment focused on fairness, customer satisfaction, and regulatory excellence.
• Access hybrid working, good perks, and a clear path for career development.

Ready to Apply

If this sounds like your next challenge, we d love to hear from you!