Client Relationship Manager

Get Staffed Online Recruitment Limited; Heald Green; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Client Relationship Manager to drive growth by managing Broker relationships and ensuring compliance with regulatory frameworks. The ideal candidate will have experience in ethical selling and a proactive focus on customer outcomes. This role offers hybrid working, competitive perks, and opportunities for career development.

Benefits

Hybrid working

Good perks

Career development opportunities

Qualifications

• Experience in managing Broker relationships and delivering commercial results.
• Deep understanding of regulatory frameworks like Consumer Duty.
• Proactive and detail-oriented with a results-driven focus.

Responsibilities

• Build and sustain strong Broker relationships to support growth.
• Ensure compliance with FCA regulatory requirements in sales.
• Champion ethical sales strategies and monitor Broker performance.

Skills

Managing Broker relationships

Regulatory compliance knowledge

Stakeholder relationship building

Results-driven mindset

Detail-oriented approach

Job description

Client Relationship Manager

Are you passionate about driving growth, cultivating Broker relationships, and making a meaningful impact? Our client is looking for a Client Relationship Manager who will play a key role in delivering their sales and distribution strategy while championing ethical selling and regulatory compliance.

What You'll Do

• Build and sustain strong Broker relationships to support strategic initiatives and drive growth.
• Ensure that all sales and distribution activities comply with FCA regulatory requirements and deliver great customer outcomes.
• Embed Consumer Duty principles into Broker and Partner arrangements to ensure fair value and consistent alignment with target market needs.
• Foster collaboration across teams (Compliance, Product Governance, Underwriting, and Marketing) to support new business opportunities.
• Champion safe, ethical, and customer-focused sales strategies while monitoring Broker performance and ensuring accountability.
• Play a key role in evolving operational processes, ensuring efficiency and compliance.

About You

• Are experienced in managing Broker relationships and delivering commercial results.
• Have a deep understanding of regulatory frameworks like Consumer Duty and are committed to compliance and transparency.
• Are proactive, results-driven, and detail-oriented.
• Excel at building and maintaining stakeholder relationships across internal and external teams.
• Are enthusiastic about driving change and improving customer outcomes.

Why Join Them?

• Contribute to a dynamic team and play a pivotal role in shaping their growth strategy.
• Work in an environment focused on fairness, customer satisfaction, and regulatory excellence.
• Access hybrid working, good perks, and a clear path for career development.

Ready to Apply?

If this sounds like your next challenge, our client would love to hear from you!