Client Relationship Manager

The Chartered Institute for Securities & Investment (The CISI); City Of London; On-site; GBP 8,000 - 11,000; Full time

Job summary

A forward-thinking organisation is seeking a Client Relationship Manager to join their team. The role involves building strong client relationships, managing communications, and ensuring satisfaction. Ideal candidates have proven experience in client management, strong organisational skills, and the ability to work both independently and collaboratively. Join a dynamic team dedicated to excellence and professional growth.

Benefits

Generous holiday allowance

Private healthcare options

Opportunities for professional development

Supportive and lively working environment

Qualifications

• Proven experience in a client or customer relationship management role.
• Experience in the Qualifications/Professional Education sector.
• Excellent organisational and administrative skills.
• Strong communication and interpersonal abilities.
• Ability to handle multiple client accounts and projects effectively.
• A proactive and confident approach with the ability to work independently and as part of a team.

Responsibilities

• Act as the primary contact for esteemed clients, nurturing long-term relationships.
• Understand client needs and ensure their satisfaction.
• Manage communications and coordinate client activities.
• Support service delivery processes to foster client loyalty.

Skills

Client relationship management

Organisational skills

Communication skills

Interpersonal skills

Project management

Job description

Are you passionate about delivering exceptional client support? Do you thrive in a fast-paced, dynamic environment? Are you ready to make a real difference in a forward-thinking organisation that values professionalism and excellence?

We are currently looking for a Client Relationship Manager to join our vibrant team in Mumbai, India. This is your chance to become a vital part of a thriving organisation dedicated to excellence, teamwork, and career growth. If you enjoy building strong relationships and delivering outstanding service, then this is the role for you!

Hours of Work: full time

Salary: c. ₨1,200,000.00 per annum

Location: Mumbai, India

Client Relationship Manager Duties

As a Client Relationship Manager, you will act as the primary contact for our esteemed clients, nurturing long‑term relationships, understanding their needs, and ensuring their satisfaction. Your role involves managing communications, coordinating client activities, and supporting service delivery processes to foster loyalty and contribute to organisational success.

Client Relationship Manager Requirements

• Proven experience in a client or customer relationship management role
• Experience in the Qualifications/ Professional Education sector
• Excellent organisational and administrative skills
• Strong communication and interpersonal abilities
• Ability to handle multiple client accounts and projects effectively
• A proactive and confident approach with the ability to work independently and as part of a team

Client Relationship Manager Benefits

• Generous holiday allowance
• Private healthcare options
• Opportunities for professional development and career growth
• Join a supportive and lively working environment

Meet the Organisation: Who We Are and What We Do

We are a dedicated organisation passionate about excellence in client services and professional development. With a growing community of clients and a steadfast commitment to delivering value, we foster a culture of continuous improvement and success. Join us and become part of a team that truly makes a difference in our clients’ businesses and lives.

If you believe you are the perfect fit for the Client Relationship Manager role and are eager for the next exciting chapter in your career, DON’T WAIT! Apply now and seize this fantastic opportunity to join our dynamic team. We look forward to hearing from you and potentially welcoming you aboard!