Client Relationship Manager

Virtual Bridges; Cardiff; On-site; GBP 30,000 - 45,000; Full time

Job summary

An established family business is seeking a Client Relationship Manager to handle sales activities, manage client relationships, and identify new business opportunities. The role is full-time with flexible hours and includes responsibilities like preparing quotations and conducting market research. Applicants should have strong communication skills and a clean driving license. This position is based in Cardiff, UK.

Benefits

28 days annual leave

Support for training and exams

Career progression opportunities

Qualifications

• Effective written communication and motivational skills must be demonstrated.
• Proficiency in MS Office, especially Excel and Word, is required.
• Candidates should have excellent face-to-face and telephone communication skills.
• Proven success in managing customer accounts will be a significant advantage.
• Strong relationship building skills are essential.
• A clean or near-clean driving license is a must.

Responsibilities

• Report to the Sales Director and Sales Manager handling incoming sales activity.
• Manage existing clients and identify new business opportunities.
• Prepare and present quotations, proposals, and product samples.
• Negotiate sales terms and close deals.
• Coordinate with teams to ensure timely delivery.
• Maintain strong after-sales client relationships.
• Conduct market research for spotting trends.

Skills

Effective written communication

MS Office proficiency

Excellent communication skills

Managing customer accounts

Relationship building

Clean driving licence

Job description

An exciting opportunity to join an established family business with a rich history and multiple expanding divisions is seeking a Client Relationship Manager. The company undertakes projects across the UK for many blue‑chip clients in sectors such as media, healthcare, sports, and voluntary services.

Job Description

Client Relationship Manager

Key Responsibilities

• Report to the Sales Director and Sales Manager handling incoming sales activity.
• Manage existing clients and identify new business opportunities to drive growth.
• Prepare and present quotations, proposals, and product samples.
• Negotiate sales terms and close deals to achieve monthly and annual targets.
• Coordinate with design, production, and installation teams to ensure on‑time delivery.
• Maintain strong after‑sales client relationships to encourage repeat business.
• Conduct market research to spot trends, competitors, and new opportunities.

Required Skills

• Effective written communication and motivational skills.
• Proficient in MS Office (especially Excel and Word), internet, and email.
• Excellent face‑to‑face and telephone communication skills.
• Proven success in managing customer accounts.
• Excellent people and relationship building skills.
• Clean or near‑clean driving licence essential.

Employment Details

• Full‑time permanent position.
• Flexible working hours, 40 hours per week with core hours from 10am to 3pm.
• 28 days annual leave including bank holidays (increases after year 2).
• Support for relevant training and industry exams.
• Career progression opportunities available.

Please apply ASAP or call Kerry Lewis on 029 21509900