Client Planning Manager - Next

Dentsu Aegis Network; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global marketing firm is seeking a Planning Manager in London to oversee client account management and contribute to strategic communications planning. The role involves managing a team, ensuring accurate financial processes, and fostering strong client relationships. Ideal candidates will have expertise in media planning and a proven track record in campaign execution and stakeholder management. This is a permanent full-time position with flexible working arrangements available.

Benefits

Competitive salary

Tailored benefits package

Flexible working arrangements

Qualifications

• Experience in delivering integrated omnichannel campaigns across retail and e-commerce sectors.
• Managed end-to-end media planning and buying, achieving measurable KPIs.
• Strong client relationship management and cross-functional collaboration skills.

Responsibilities

• Manage day-to-day account operations and client relationships.
• Contribute to communications planning and client strategy responses.
• Oversee financial aspects of campaigns and ensure accurate billing.

Skills

Media Planning Expertise

Campaign Execution

Stakeholder Management

Data & Tools Proficiency

Analytical & Technical Skills

Collaborative Approach

Tools

Excel

PowerPoint

Job description

Job Description

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Purpose of the Role

As Planning Manager you'll play a pivotal role in the day-to-day management of the account. You’ll contribute to communications planning and client strategy responses and managing the client relationship while also ensuring that financial processes are executed accurately and efficiently. You’ll be part of a dedicated client account team of 6 people (including this role), overseeing key and co-funded campaigns across multiple categories. You'll report directly to a Planning Director, with support from and line management responsibility for a Planning Executive.

Key Responsibilities

• Account Management: Play a key role in day-to-day management of the client account, ensuring smooth operations and strong client relationships.
• Strategic Planning: Contribute to communications planning and client strategy responses, aligning campaigns with business objectives.
• Team Leadership: Manage and mentor junior team members, fostering a positive team culture and supporting their professional growth.
• Financial Oversight: Oversee campaign financials, including raising POs and ensuring timely, accurate billing in collaboration with senior stakeholders.
• Campaign Coordination: Work within a dedicated team of six to manage key and co-funded campaigns across multiple categories.
• Reporting Structure: Report directly to the Planning Director while providing line management for a Planning Executive.

Qualifications + Skills

• Media Planning Expertise: Delivered integrated omnichannel campaigns across retail and e-commerce sectors, ensuring alignment with brand and performance objectives.
• Campaign Execution: Managed end-to-end media planning and buying for below-the-line campaigns, achieving measurable KPIs such as ROAS, CTR, and CPM.
• Stakeholder Management: Built and maintained strong client relationships, leading cross-functional collaboration with internal teams and external partners.
• Data & Tools Proficiency: Utilised industry research tools, media analysis platforms, and social/display channels to optimise campaign performance and reporting.
• Analytical & Technical Skills: Produced accurate forecasts, tracked budgets, and generated performance reports using Excel/Sheets and PowerPoint.
• Collaborative Approach: Demonstrated ability to work effectively with diverse teams and stakeholders to develop innovative, client-focused solutions.

What we offer

• This is a permanent role
• The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Tuesday and Thursday.
• As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work‑life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [e-mail], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

Location

London

Brand

Iprospect

Time Type

Full time

Contract Type

Permanent