Client Partner (Retail / CPG)

Tredence Inc.; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A growing analytics solutions company in the United Kingdom is seeking a Client Partner to expand relationships with strategic retail clients. You will manage day-to-day client interactions, support account leadership, and identify growth opportunities. The ideal candidate has 6–10 years of experience in client engagement or delivery management, strong communication skills, and the ability to handle multiple stakeholders. This role offers a collaborative team atmosphere and various employee benefits.

Benefits

401k match

Full medical, dental, and vision benefits

Collaborative team atmosphere

Work life balance

Qualifications

• 6–10 years of experience in client engagement, delivery management, or account coordination within consulting or IT services.
• Proven ability to manage multiple stakeholders in a matrixed environment.
• Strong problem-solving, communication, and presentation skills.

Responsibilities

• Serve as the primary point of contact for day-to-day client interactions.
• Support senior account leadership in managing key retail engagements.
• Work closely with senior account managers to identify upsell and cross-sell opportunities.
• Collaborate with Practice, Delivery, and Sales teams on client strategy.
• Partner with project leads to ensure engagements run smoothly and on time.

Skills

Client engagement

Delivery management

Communication

Problem-solving

Stakeholder management

Job description

About Tredence

Tredence is a global analytics services and solutions company. Our capabilities range from Data Visualization, Data Management to Advanced analytics, Big Data and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics to create sustainable white-box solutions that are transitioned to our clients at the end of the engagement. We do this cost effectively using a global execution model leveraging our clients' existing technology and data assets. We also come in with strong IP and pre-built analytics solutions in data mining, business intelligence and Big Data.

Role Overview

As a Client Partner, you’ll work hand-in-hand with senior leaders to nurture and expand relationships with our strategic retail clients. You’ll champion delivery excellence, uncover new growth opportunities, and create lasting impact by helping our clients achieve their business goals.

You will act as the bridge between business, delivery, and solution teams — ensuring that advanced AI and data-driven solutions translate into measurable business impact for global retail clients.

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for day-to-day client interactions.
• Support senior account leadership in managing key retail engagements and maintaining client satisfaction.
• Participate in quarterly business reviews (QBRs) and track agreed business outcomes.
• Build strong working relationships with client stakeholders across merchandising, marketing, supply chain, and operations.

Business Growth Support

• Work closely with senior account managers to identify upsell and cross-sell opportunities.
• Contribute to proposals, statements of work (SoWs), and solution offerings.
• Develop domain-specific insights, case studies, and client presentations.
• Monitor account health metrics — revenue contribution, utilization, and client satisfaction.

Internal Collaboration

• Collaborate with Practice, Delivery, and Sales teams on client strategy.
• Contribute to domain points of view and reusable assets for retail clients.

Delivery Oversight

• Partner with project and delivery leads to ensure engagements run smoothly, on time, and within scope.
• Track delivery milestones, flag risks early, and drive issue resolution.
• Ensure consistent solution delivery aligned to client expectations.

Desired Experience

• 6–10 years of experience in client engagement, delivery management, or account coordination within consulting, IT services, Data / AI and digital transformation.
• Proven ability to manage multiple stakeholders and drive execution in a matrixed environment.
• Strong problem‑solving, communication, and presentation skills.

Why join Tredence?

There is a reason we are one of the fastest growing private companies in the country! You will have the opportunity to work with some of the smartest, friendliest, hardest working people in the data analytics space. You will work with the latest technologies and interface directly with the key decision stakeholders at our clients, some of the largest and most innovative businesses in the world. We offer a 401k match; full medical, dental and vision benefits; a fun, collaborative team atmosphere and a work life balance. Our people are our greatest asset and we value every one of them. Come see why we’re so successful in one of the most competitive and fastest growing industries in the world.