Client Partner - Banking & Capital Markets

G MASS; City Of London; On-site; GBP 60,000 - 72,000; Full time

Job summary

A leading consulting firm in London is seeking a Client Partner to drive strategic relationships and business growth within Banking & Capital Markets. This role involves managing key client accounts and developing new opportunities through consultative selling. The ideal candidate should have a background in consulting and strong relationship-building skills. Competitive salary with performance bonuses offered in a collaborative environment.

Benefits

Performance-based bonuses

Collaborative culture

Competitive base salary

Clear progression opportunities

Qualifications

• Experience in consulting firms or service-led tech.
• Proficient in CRM tools.
• Strong ability to influence senior decision-makers.

Responsibilities

• Manage relationships with G MASS key clients.
• Drive account growth and develop high-value client interactions.
• Ensure financial targets are met while prioritizing client relationships.

Skills

Relationship building

Consultative selling

Communication skills

Account planning

Tools

Monday.com

Job description

About G MASS Consulting

We are seeking a Client Partner (Sales & Relationship Management) to join our London office, focusing on our Banking & Capital Markets clients. This is a client-facing role that combines strategic relationship management with commercial growth responsibilities. The successful candidate will act as a trusted advisor to clients while also driving revenue by identifying, developing, and closing new opportunities

G MASS Consulting is a specialist resource augmentation consultancy focused on Financial Services. We partner with clients across banking, capital markets, investment management, and the London insurance market, helping them achieve success by providing expert consultants, industry knowledge, and innovative solutions

ace is the financial services sector’s first dedicated Post-Digital Advisory, positioned to help financial institutions harness emerging technologies to achieve real competitive differentiation. ace is a G MASS business – this role will cover both G MASS Consulting and ace capabilities

NB: This role does not involve selling financial products (e.g., equities, FX, derivatives, or banking products). It is focused entirely on selling professional services, consulting, and resource augmentation to financial institutions.

Key Responsibilities

1. Relationship Management & Account Growth

• Build, manage, and deepen relationships with G MASS key clients and high-potential prospects
• Act as a trusted advisor to senior stakeholders, demonstrating credibility and insight
• Ensure governance and oversight of consultants and service delivery on client engagements, relevant to your key accounts, maintaining satisfaction and service quality
• Map client accounts, thoroughly understanding their strategy, organisation structure, performance, culture &way of working
• Provide industry insight by staying abreast of trends, regulatory change, and market challenges; becoming the in-house thought leader for your accounts & sector
• Bring value to every client interaction by asking the right questions, uncovering challenges, and offering solutions tailored to client needs

2. Business Development & Sales

• Identify and qualify new opportunities within existing accounts and targeted prospects
• Drive account growth by aligning G MASS and ace consulting, advisory and resource augmentation services with client objectives
• Prospect into new functional areas, navigating client organisations to establish new relationships
• Develop account growth plans to deliver account and sector financial targets
• Collaborate with resourcing, business management, and technology teams to progress and close opportunities, owning these from start to finish
• Maintain and grow a healthy sales pipeline, ensuring balance between short-term wins and long-term strategic growth
• Lead the creation of Statements of Work (SoWs), proposals, and scoped service offerings

3. Commercial Discipline & Execution

• Use Monday.com CRM to track opportunities, maintain accurate pipeline data, and create transparency across the business
• Work with marketing, lead generation and partners to generate leads, campaigns, and opportunities
• Ensure financial targets (revenue and gross profit) are met, while prioritizing long-term relationship value
• Understand utilisation, delivery economics, and margins associated with consulting and resource deployment

Qualifications

• Experience/backgroud in consulting firms, specialist resourcing providers, services‑led tech or data vendors, managed service providers, and firms selling into Operations, Risk, Compliance, Finance, or Technology functions within banks / capital market organisations
• Experience running SoWs, proposals, scoping work, and shaping service offerings (not financial products)
• Strong relationship‑building skills with the ability to influence senior decision‑makers
• Track record of identifying opportunities and achieving sales growth in a services‑led environment
• Ability to combine consultative selling with commercial drive
• Strong account planning, organisational mapping, and stakeholder management skills
• Comfortable engaging across multiple buying personas and functional areas
• Excellent communication and presentation skills
• Proficiency in CRM tools (experience with Monday.com a plus)

• Motivated to build your personal brand in sector and operate as a trusted advisor

What We Offer

• The chance to join an fast‑growing consultancy that is rethinking the way consulting is done; leaner & efficient, and more client‑focused
• A stellar portfolio of top‑tier clients across banking, capital markets, investment management, and insurance
• The opportunity to make a massive personal impact; you’ll never be a cog in a big machine here. Your ideas and contribution will directly shape our growth and success
• A highly collaborative culture where the team genuinely gels and supports one another
• A modern, entrepreneurial environment where you can blend consultative relationship management with commercial growth
• A competitive base salary plus performance‑based bonus, with clear progression opportunities
• We work best together; this role is 5 days a week in our London office, where collaboration and client focus come first

Salary: £72,000 OTE (including £60,000 base salary + 20% performance bonus)

Location: London (5 days a week in the office)