Client Partner

Jobtailor; Newcastle upon Tyne; On-site; GBP 35,000 - 55,000; Full time

Job summary

Jobtailor is seeking a client-facing Account Manager to manage a defined portfolio, build trusted relationships with senior stakeholders, and translate client challenges into tailored data solutions.

You will shape proposals, work with delivery and SME teams, monitor satisfaction and commercial performance, and contribute to account planning and forecasting to drive growth.

Qualifications

• Experience in a client-facing commercial, account management, client partner or customer success role.
• Background in bespoke product, product-enabled services or tailored client solutions.
• Strong relationship-building skills and confidence working with senior, technical and operational stakeholders.
• Commercial awareness, with experience supporting account growth, retention, revenue or margin targets.
• The ability to understand complex client needs and communicate solutions clearly.
• A collaborative approach, working closely with internal teams to deliver great client outcomes.

Responsibilities

• Managing and growing a defined portfolio of client accounts.
• Building trusted relationships with stakeholders across client organisations.
• Understanding client challenges and translating them into clear commercial opportunities.
• Shaping proposals, pitches and propositions for tailored data solutions.
• Working closely with delivery, technical and SME teams to support successful client outcomes.
• Monitoring client satisfaction, relationship health and commercial performance.
• Supporting account planning, forecasting and wider commercial activity.

Skills

Client Account Management

Relationship Building

Commercial Awareness

Client Solutions Development

Collaborative Approach

Job description

• Managing and growing a defined portfolio of client accounts.


• Building trusted relationships with stakeholders across client organisations.


• Understanding client challenges and translating them into clear commercial opportunities.


• Shaping proposals, pitches and propositions for tailored data solutions.


• Working closely with delivery, technical and SME teams to support successful client outcomes.


• Monitoring client satisfaction, relationship health and commercial performance.


• Supporting account planning, forecasting and wider commercial activity.

Requirements

• Experience in a client-facing commercial, account management, client partner or customer success role.


• A background in bespoke product, product-enabled services or tailored client solutions.


• Strong relationship-building skills and confidence working with senior, technical and operational stakeholders.


• Commercial awareness, with experience supporting account growth, retention, revenue or margin targets.


• The ability to understand complex client needs and communicate solutions clearly.


• A collaborative approach, working closely with internal teams to deliver great client outcomes.

Core Competencies

Demonstrates expertise in managing client accounts and building strong relationships with stakeholders to drive commercial success. Proficient in understanding client needs and delivering tailored solutions through collaboration with internal teams.

Highest-signal resume keywords

• Client Account Management


• Relationship Building


• Commercial Awareness


• Client Solutions Development


• Collaborative Approach

ATS Optimization Keywords

Soft Skills

• Strong Communication Skills


• Confidence with Senior Stakeholders


• Collaborative Teamwork

Industry Keywords

• Client-Facing Role


• Account Growth


• Retention Strategies


• Revenue Targets


• Bespoke Product Solutions