Client Partner

Pivotal London; England; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading media agency in the UK is seeking an Account Director to manage a high-profile international financial services account. The role involves leading a global team, overseeing client relationships, and driving commercial growth. Candidates must have experience in B2B or financial services, alongside exceptional communication and relationship-building skills. This full-time position offers a hybrid work model, combining both on-site and remote work opportunities.

Qualifications

• Experience in B2B or financial services is essential.
• Confident leading teams across multiple markets.
• Strong understanding of paid media channels.
• Exceptional communication and relationship building skills.

Responsibilities

• Lead the day-to-day relationship with senior client stakeholders.
• Oversee a small high-performing global team.
• Drive excellence across planning and reporting.
• Shape commercial growth opportunities.
• Ensure best-in-class activation across channels.

Skills

B2B or financial services experience

Leading multi-market workstreams

Paid media understanding

Exceptional communication skills

Relationship building skills

Job description

Location

London (Hybrid)

Our client is an independent media agency known for delivering intelligent, data informed work for a portfolio of global brands. They are entering a significant new phase of growth and are now hiring an Account Director to lead one of their most high profile international accounts within the financial services sector.

This is a senior client leadership role where you will shape strategy, guide multi market delivery and act as the trusted partner across UK, EMEA and APAC. You will join a specialist team that operates as a dedicated unit, working across search, social, programmatic, content partnerships and selected offline channels to deliver integrated media programmes.

Opportunity

• Lead the day to day relationship with senior client stakeholders
• Oversee a small high performing global team
• Drive excellence across planning, forecasting and reporting
• Shape commercial growth opportunities
• Represent the agency with clarity, confidence and calmness

Responsibilities

• Ensure best in class activation across search, social, programmatic and partnerships
• Guide regional teams and align delivery with global objectives
• Manage budgets, fee structures and ongoing commercial performance
• Navigate complex stakeholder requirements with diplomacy
• Partner closely with internal specialists to elevate output

Your Profile

• Experience across B2B or financial services essential
• Confident leading multi market workstreams
• Strong understanding of paid media across channels
• Exceptional communication and relationship building skills

Please apply through LinkedIn

ED&I

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation and any other protected status as required by applicable law.

Seniority level: Director

Employment type: Full-time

• Marketing
• Marketing Services and Financial Services