Client Partner

Tech Mahindra Limited; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading IT services provider in the UK is seeking a skilled professional for client relationship management within the Telecom sector. The role involves building long-standing relationships, driving sales growth, and managing key client interactions at the C-suite level. Candidates should have strong commercial acumen and proven leadership skills to inspire cross-functional teams.

Qualifications

• Experience managing client relationships at the C-suite level.
• Ability to assess financial and strategic components of proposals.
• Proven success in growing existing engagements.

Responsibilities

• Build trust-based relationships with clients.
• Drive sales and revenue growth in the UK Telecom market.
• Originate competitive RFP responses and innovative solutions.

Skills

Client relations management

Commercial acumen

Leadership skills

Job description

Responsibilities

• Understand the client's business, priorities, and leadership agenda and proactively build long-standing, trust‑based relationships with clients.
• Co‑create with the customer shaping deals and solutions to solve the customers' problems and win work versus the competition.
• Build long‑lasting relationships with the customer.
• The focus is managing key clients across the UK market in the Telecom vertical.
• Drive sales and revenue, customer growth, and sales effectiveness to originate new deals and grow existing ones.
• Help originate deals or competitive RFP responses based on defined commercial pathways, driving innovative deal constructs and solutions to grow the business.
• Shape strategic narrative and ensure differentiated win strategies are delivered to the client, in alignment with expectations, needs, and market trends.

Qualities/Qualifications

• Demonstration of sustained client relations management experience at a C‑suite level or key decision makers in the industry and ability to build trusted client relationships.
• Strong commercial acumen and the ability to critically assess the financial and strategic components of customer proposals and commercial deals.
• Shown ability to grow and expand existing engagements and services within customer environment.
• Proven ability to bring together disparate teams across multiple disciplines and levels of seniority to drive client success.
• Leadership skills with the ability to manage and inspire cross‑functional teams.