Client Onboarding & Service Advisor

Ambitions Personnel; Grantham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A recruitment agency in Grantham is seeking a Customer Service Representative to ensure a first-class experience for clients. You will support onboarding, manage enquiries, and process orders while collaborating with various teams. Ideal candidates will have experience in customer service or administration, be proficient with Microsoft applications, and possess strong communication and organisational skills. This position promises a dynamic working environment that values detail and team cooperation.

Qualifications

• Previous experience in customer service or administrative role.
• Confident working with internal systems and databases.
• Strong attention to detail and accurate data entry skills.

Responsibilities

• Support customer onboarding and maintain key service databases.
• Liaise with partners and suppliers to coordinate service delivery.
• Produce customer reports and process quotes, purchase orders.

Skills

Customer service experience

Attention to detail

Communication skills

Organisational skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

A recruitment agency in Grantham is seeking a Customer Service Representative to ensure a first-class experience for clients. You will support onboarding, manage enquiries, and process orders while collaborating with various teams. Ideal candidates will have experience in customer service or administration, be proficient with Microsoft applications, and possess strong communication and organisational skills. This position promises a dynamic working environment that values detail and team cooperation.