Client Manager, National Security

QinetiQ; Greater London; On-site; GBP 72,000 - 81,000; Full time

Benefits offered by this job

Matched pension & life assurance

Generous holiday allowance

Health & Dental Insurance

Job summary

QinetiQ, based in London, is seeking a Client Manager to bridge customer needs with QinetiQ’s capabilities, building strategic relationships across National Security accounts and driving growth. You’ll identify opportunities, shape propositions and coordinate specialists to deliver differentiated solutions.

The role requires 37 hours per week at the London site, travel to other QinetiQ and customer sites, and eligibility for eDV clearance.

Qualifications

• Passion for emerging technologies in National Security (AI, Space, Data Intelligence, Autonomous Systems, Quantum, Digital Engineering).
• Strong ability to translate technical concepts into customer-focused narratives.
• Commercial mindset with focus on customer value and growth opportunities.

Responsibilities

• Identify strategic opportunities across National Security customers and articulate value propositions.
• Coordinate across IDTS and broader teams to align experts and capabilities for opportunities.
• Understand customer priorities, technology trends and procurement activity to forecast demand.
• Engage with Account Directors and technical specialists to shape opportunities and increase win probability.

Skills

Emerging tech

Relationship-building

Curiosity

Tech storytelling

Commercial focus

Leadership & collaboration

Job description

Package: £72,450 - £80,500 (salary dependent on experience) + Benefits

Role ID: SF20621

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Client Manager at our London site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role

As a Client Manager, you'll be at the forefront of the UK's National Security landscape, helping customers solve complex challenges through innovative technology solutions. Acting as the bridge between customer needs and QinetiQ's world-class capabilities, you'll build strategic relationships, shape new opportunities, and drive business growth while making a tangible impact on some of the nation's most critical missions.

Day-to-day, working across multiple National Security accounts, you’ll identify emerging customer needs, develop compelling value propositions and bring together expertise from across the business to create solutions that differentiate QinetiQ in the market.

Your responsibilities will include:

• Support the development of strategic opportunities across multiple National Security customers by identifying where QinetiQ can create the greatest customer value and competitive advantage
• Create clear, differentiated value propositions that communicate how QinetiQ’s capabilities solve complex customer challenges and support mission outcomes
• Identify emerging technologies, research and innovation from across QinetiQ and the wider market, translating them into customer-relevant solutions that create new opportunities and strengthen our market position
• Build strong relationships across IDTS and the wider business to bring together the right technical experts, products and capabilities to support customer engagement and business growth
• Develop a strong understanding of the National Security landscape, customer priorities, technology trends and procurement activity, ensuring QinetiQ remains aligned to future customer demand
• Work closely with Account Directors, Business Development teams and technical specialists to shape opportunities, support customer engagement and increase win probability across the sales pipeline

Essential experience of the Senior Client Manager

• Passion for emerging technologies and their application within National Security, including AI, Space, Data Intelligence, Autonomous Systems, Quantum and Digital Engineering
• Strong relationship-building skills with the ability to connect people and develop trusted partnerships
• Naturally curious, forward-thinking, and motivated to identify new opportunities and innovations
• Able to translate complex technical concepts into compelling customer-focused solutions and narratives
• Commercially minded with a strong understanding of customer value, growth opportunities, and business development
• Influential and collaborative, capable of bringing diverse teams together while balancing strategic thinking with a proactive, results-driven approach

Essential qualifications for the Senior Client Manager

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

This role is 37 hours per week based at our London site with a minimum average site attendance of three days per week. Travel to other QinetiQ and customer sites will be expected

QinetiQ operates state-of-the-art facilities across the UK that focus on defence, security and technology innovation. These facilities enable QinetiQ to conduct a wide range of research, testing and development activities that support both military and civilian applications helping to advance technology and support national security.

Please note that all applicants for this role must hold or be eligible for eDV clearance, as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

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Our Recruitment Process

At QinetiQ we are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported. We believe that a diverse mix of backgrounds, perspectives and experiences drives innovation and leads to better outcomes for our people, customers and communities. We encourage applications from all candidates and are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the recruitment process, please let us know by emailing [e-mail]. One of our recruitment team will contact you.

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance, with the option to purchase additional days
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
• Volunteering Opportunities - helping charities and local community