Client Manager Groundwork – Green Doctor Programme

UKundwork London; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A community-based organization is looking for a dynamic Client Manager to join their award-winning Green Doctor programme in Greater London. This role involves managing contracts that deliver home energy support to help vulnerable households save money and stay warm. Candidates should have experience in contract management and excellent communication skills. The organization is committed to social and environmental regeneration, making this a rewarding position for the right individual. Hybrid working is available, along with a fixed-term contract.

Qualifications

• Proven experience in managing multiple contracts and budgets.
• Strong communication and negotiation skills.
• Experience in reporting and evaluation.

Responsibilities

• Manage a portfolio of contracts delivering home energy support.
• Develop and innovate services continuously.
• Create and maintain positive relationships with clients.

Skills

Contract management

Client relationship management

Communication skills

Data reporting and evaluation

Technology proficiency

Tools

Project management tools

CRM software

Job description

• ClientManager Groundwork– Green Doctor Programme

Closing Date: January 19, 2026

Contract Type: Paid

Region: Groundwork London

How to apply:

Location: Groundwork London Offices/ Hybrid Working

Contract: Fixed Term 12 months

Hours: 37.5 hours per week

Groundwork London is an equal opportunities employer and welcomes applications from all members of the community.

Are you interested in helping vulnerable households tackle the cost‑of‑living crisis? Our award winning Green Doctor programme helps households stay warm, stay well and save money on their household bills. And, at the same time deliver environmental impact by reducing carbon emissions.

Groundwork London are looking for a dynamic Client Manager to join our award‑winning Green Doctor service. In this client‑facing role, you will manage a portfolio of contracts delivering home energy and support which combines one‑to‑one energy saving advice with installations of low‑cost devices in households to save water and energy, keeping people warmer in their homes and moving them out of fuel poverty.

You will also contribute ideas to continuously develop, innovate and improve the service.

Please contact us if you are:

• An outstanding contract manager, experienced in managing multiple contracts and budget at the same time
• Someone who excels at creating and maintaining positive relationships with clients
• An excellent communicator with strong contract negotiation skills
• Experienced in compiling and presenting target‑based reporting and evaluation
• Confident in using technology, project management and CRM tools and the ability to pick up new software quickly.
• Positive with a solution focused attitude.

About Us

Groundwork London works with communities across the capital to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration in London for over 25 years. Today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.

Apply now!

We will be shortlisting and interviewing applicants as we receive applications so please think about applying as soon as possible as we may close applications early.