Client Manager - Green Doctor Programme in London)

Ad Warrior Ltd; Greater London; On-site; GBP 32,000 - 34,000; Full time

Job summary

A community-focused nonprofit organization is seeking a dynamic Client Manager for their Green Doctor Programme in London. This role involves managing client relationships and portfolios, providing energy-saving advice, and overseeing budget management. Ideal candidates will have experience in contract management, a solution-focused attitude, and strong communication skills. The position offers a competitive salary and is an opportunity to make a positive impact on vulnerable households. Applications are encouraged to be submitted early as they will be interviewed on a rolling basis.

Qualifications

• Experience in managing multiple contracts and budgets simultaneously.
• Strong communication skills for client interactions.
• Experience in compiling and presenting target-based reporting.

Responsibilities

• Manage a portfolio of contracts delivering home energy support.
• Provide one-to-one energy-saving advice and install low-cost devices.
• Contribute ideas to continuously improve the service.

Skills

Contract management

Client relationship management

Communication skills

Technology and CRM tools

Job description

Client Manager - Green Doctor Programme

Location: Groundwork London Offices

Contract: Fixed Term 12 months

Salary: £32,000 - £34,000

Hours: 37.5 hours per week

Groundwork London is an equal opportunities employer and welcomes applications from all members of the community.

Are you interested in helping vulnerable households tackle the cost-of-living crisis? Our award winning, Green DoctorTM programme helps households to stay warm, stay well and save money on their household bills? And, at the same time deliver environmental impact by reducing carbon emissions.

Groundwork London are looking for a dynamic Client Manager to join our award-winning Green DoctorTM service. In this client facing role, you will manage a portfolio of contracts delivering home energy and support which combines one-to-one energy saving advice with installations of low-cost devices in households to save water and energy, keeping people warmer in their homes and moving them out of fuel poverty.

You will also contribute ideas to continuously develop, innovate and improve the service.

Please contact us if you are:

• An outstanding contract manager, experienced in managing multiple contracts and budget at the same time
• Someone who excels at creating and maintaining positive relationships with clients
• An excellent communicator with strong contract negotiation skills
• Experienced in compiling and presenting target-based reporting and evaluation
• Confident in using technology, project management and CRM tools and the ability to pick up new software quickly.
• Positive with a solution focused attitude.

About Us

Groundwork London works with communities across the capital to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration in London for over 25 years. Today we have a simple mission: to create better places, improve people's prospects, and promote greener living and working.

Apply now!

We will be shortlisting and interviewing applicants as we receive applications so please think about applying as soon as possible as we may close applications early.

Closing date for applications: 5pm, 19th January 2024

Interview date: w/c 26th January 2024

To Apply

If you feel you are a suitable candidate and would like to work for Groundwork London, please don't hesitate to apply.