Client Manager - Defence Digital & Data

AtkinsRéalis; West of England; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working

Flexible holidays

Training & development

Job summary

AtkinsRéalis is seeking a Client Manager to lead growth and senior engagement across the MOD Digital and Data account. You will build trusted relationships with Defence Digital, data, cyber, intelligence and enabling-service communities, aligning AtkinsRéalis capabilities to priority outcomes and growing a sustainable portfolio of digital transformation and secure technology work.

The role emphasizes strategic insight, collaboration and governance to deliver revenue, profitability and delivery

Qualifications

• Senior client-facing experience in consultancy or professional services.
• Ability to translate client needs into AtkinsRéalis opportunities.
• Strong commercial acumen and track record of revenue growth.
• Experience with MOD or defence sector is a plus.

Responsibilities

• Apply Key Account Management principles to deliver first-class service and develop trusted, long-term relationships across MOD Digital and Data.
• Be the recognised relationship lead for senior stakeholders and delivery communities across MOD Digital and Data, providing informed access to AtkinsRéalis expertise and acting as the natural point of escalation for issues and opportunities.
• Be responsible for the overall client experience, positioning AtkinsRéalis as a trusted, innovative and responsive partner for secure, mission-focused digital and data delivery.
• Identify client concerns and pain points and develop value propositions and services to meet these, working closely with practices and win work.
• Communicate and coordinate the AtkinsRéalis resources that engage with the client. Create and coordinate a virtual team of client leads from other Business Units with a clear plan.
• Develop client plans in line with the overall market objectives. Develop growth opportunities outside the current projects and seek cross-selling opportunities.

Skills

Strategic leadership

Client relationship management

Sales experience

Data-driven decision making

Stakeholder management

Cross-functional leadership

Key Account Management

Job description

Job Description

Overview

Leading growth in Defence.

The Client Manager leads growth, senior client engagement and operational excellence across the MOD Digital and Data account. The role will build trusted relationships across Defence Digital, data, cyber, intelligence and enabling-service communities; align AtkinsRéalis capabilities to priority outcomes; and grow a sustainable portfolio of digital transformation, data exploitation and secure technology work. This role is pivotal in driving revenue, profitability and innovation while aligning with the company’s long-term vision and values. You might know us for the great work we do across our wide variety of projects. We’re proud to say it’s thanks to our people’s diversity of thought, expertise and knowledge. And when you join us, you’ll be a part of this genuinely collaborative environment, where everyone’s voice is valued and treated equally. We’re passionate about what we do, but we don’t take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.

Your role

Strategic Client Relationship Management-

• Apply Key Account Management principles to deliver first-class service and develop trusted, long-term relationships across MOD Digital and Data.
• Be the recognised relationship lead for senior stakeholders and delivery communities across MOD Digital and Data, providing informed access to AtkinsRéalis expertise and acting as the natural point of escalation for issues and opportunities. Build a strategic partnership that contributes to Defence outcomes and creates a sustainable, long-term relationship
• Be responsible for the overall client experience, positioning AtkinsRéalis as a trusted, innovative and responsive partner for secure, mission-focused digital and data delivery.

Client Insight and Strategic Understanding-

• Be the recognised client expert understanding, in detail, the client’s strategy, organisational design, key points of influence, culture, external drivers and their challenges, risks and opportunities.
• Identify client concerns and pain points and develop value propositions and services to meet these, working closely with practices and win work.

Collaboration and Leadership-

• Communicate and coordinate the AtkinsRéalis resources that engage with the client. Create and coordinate a virtual team of client leads from other Business Units with a clear plan.
• Demonstrate strong win work leadership behaviours and be a leading advocate for our win work best practices and processes. Maintain a client stakeholder plan connecting up AtkinsRéalis and the client at all relevant levels.
• Ensure the client needs and ambitions are communicated internally across the relevant AtkinsRéalis practices to align our teams to the client opportunity.
• Support our delivery teams through reciprocal sharing of client intelligence to identify opportunities for new work, and to improve delivery excellence and experience for the client.

Business Development and Growth-

• Develop client plans in line with the overall market objectives. Develop growth opportunities outside the current projects and seek cross-selling opportunities.
• Build a significant pipeline of qualified opportunities in agreed areas of the MoD, with the potential for long-term order intake, revenue generation and sustainable growth.
• Work with delivery teams to secure extensions on existing contracts.

Brand Representation and Market Engagement-

• Be an ambassador for AtkinsRéalis- attending and speaking at relevant events, hosting workshops and generally leveraging opportunities to build greater awareness of AtkinsRéalis.

Commercial Acumen-

• In addition to revenue grown, deliver increased profitability through improving our value proposition.

About you

• Strategic and operational leadership.
• Influential communicator and motivator.
• Strong commercial acumen and sales experience. Ability to translate client needs into AtkinsRéalis opportunities.
• Data-driven decision-making.
• Proven experience in a senior client-facing role, ideally within a consultancy or professional services environment.
• Strong commercial acumen and a track record of driving revenue and margin growth.
• Excellent interpersonal, communication, and stakeholder management skills.
• Deep understanding of client strategy, market dynamics, and industry trends.
• Ability to lead cross-functional teams and manage complex client relationships.
• Experience in applying Key Account Management principles and tools.

Rewards & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.

Rewards and benefits – Careers at AtkinsRéalis

About AtkinsRéalis

We’re AtkinsRéalis, a world‑class engineering services and nuclear organization. We connect people, data and technology to transform the world’s infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We’re committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional information

Security clearance

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.

We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage.

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Worker Type

Employee

Job Type

Regular

At AtkinsRéalis_, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world‑class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. _