Client Manager - Defence Digital & Data

slihrms; West of England; Remote; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Employee rewards

Training & development

Job summary

AtkinsRéalis is seeking a Client Manager to drive growth and senior client engagement across the MOD Digital and Data account. You will build trusted relationships, align capabilities to outcomes, and lead cross-functional teams to deliver secure digital and data initiatives.

You will use your strategic leadership and commercial acumen to extend the client relationship, identify opportunities, and strengthen delivery excellence while navigating a complex defence landscape.

Qualifications

• Strategic and operational leadership experience in a large client-facing environment.
• Proven ability to influence senior stakeholders and manage complex relationships.
• Strong commercial acumen with a track record of revenue and margin growth.
• Data-driven decision making and analytical mindset.

Responsibilities

• Strategic Client Relationship Management across MOD Digital and Data.
• Lead senior stakeholders and delivery communities, shaping partnerships and opportunities.
• Oversee client experience, positioning AtkinsRéalis as a trusted partner for secure digital delivery.
• Identify client strategy, risks, opportunities and develop value propositions.
• Coordinate cross-unit teams and virtual client leads to drive growth and win work.

Skills

Strategic leadership

Stakeholder management

Sales experience

Data-driven decisions

Client-facing

Job description

Overview

Leading growth in Defence.The Client Manager leads growth, senior client engagement and operational excellence across the MOD Digital and Data account. The role will build trusted relationships across Defence Digital, data, cyber, intelligence and enabling-service communities; align AtkinsRéalis capabilities to priority outcomes; and grow a sustainable portfolio of digital transformation, data exploitation and secure technology work. This role is pivotal in driving revenue, profitability and innovation while aligning with the company's long‑term vision and values. You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.

Your role

• Strategic Client Relationship Management- Apply Key Account Management principles to deliver first‑class service and develop trusted, long‑term relationships across MOD Digital and Data.
• Be the recognised relationship lead for senior stakeholders and delivery communities across MOD Digital and Data, providing informed access to AtkinsRéalis expertise and acting as the natural point of escalation for issues and opportunities. Build a strategic partnership that contributes to Defence outcomes and creates a sustainable, long‑term relationship.
• Be responsible for the overall client experience, positioning AtkinsRéalis as a trusted, innovative and responsive partner for secure, mission‑focused digital and data delivery.
• Client Insight and Strategic Understanding- Be the recognised client expert understanding, in detail, the client's strategy, organisational design, key points of influence, culture, external drivers and their challenges, risks and opportunities.
• Identify client concerns and pain points and develop value propositions and services to meet these, working closely with practices and win work.
• Collaboration and Leadership- Communicate and coordinate the AtkinsRéalis resources that engage with the client. Create and coordinate a virtual team of client leads from other Business Units with a clear plan.
• Demonstrate strong win work leadership behaviours and be a leading advocate for our win work best practices and processes. Maintain a client stakeholder plan connecting up AtkinsRéalis and the client at all relevant levels.
• Ensure the client needs and ambitions are communicated internally across the relevant AtkinsRéalis practices to align our teams to the client opportunity.
• Support our delivery teams through reciprocal sharing of client intelligence to identify opportunities for new work, and to improve delivery excellence and experience for the client.
• Business Development and Growth- Develop client plans in line with the overall market objectives. Develop growth opportunities outside the current projects and seek cross‑selling opportunities.
• Build a significant pipeline of qualified opportunities in agreed areas of the MoD, with the potential for long‑term order intake, revenue generation and sustainable growth.
• Work with delivery teams to secure extensions on existing contracts.
• Brand Representation and Market Engagement- Be an ambassador for AtkinsRéalis- attending and speaking at relevant events, hosting workshops and generally leveraging opportunities to build greater awareness of AtkinsRéalis.
• Commercial Acumen- In addition to revenue grown, deliver increased profitability through improving our value proposition.

About you

• Strategic and operational leadership.
• Influential communicator and motivator.
• Strong commercial acumen and sales experience. Ability to translate client needs into AtkinsRéalis opportunities.
• Data‑driven decision‑making.
• Proven experience in a senior client‑facing role, ideally within a consultancy or professional services environment.
• Strong commercial acumen and a track record of driving revenue and margin growth.
• Excellent interpersonal, communication, and stakeholder management skills.
• Deep understanding of client strategy, market dynamics, and industry trends.
• Ability to lead cross‑functional teams and manage complex client relationships.
• Experience in applying Key Account Management principles and tools.

Rewards & benefits

• Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices.
• Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise.
• And c