Client Manager

Dentsu; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading marketing agency in Manchester is seeking an experienced Client Manager to support the Client Director in ensuring excellence in account management and operational efficiency. The ideal candidate will have a strong background in digital, excellent project management skills, and a proactive approach to collaboration and communication. This role is pivotal in aligning strategic media plans with client objectives, driving innovation, and maintaining high client satisfaction.

Qualifications

• Experience managing clients.
• Strong background in digital.
• Excellent project management and stakeholder engagement skills.
• Analytical mindset with the ability to translate data into strategic recommendations.
• Proactive, collaborative approach with attention to detail.
• Strong communication skills across verbal, written, and presentation formats.

Responsibilities

• Lead day-to-day management of a well-known account.
• Maintain strong relationships with clients and partners.
• Drive collaboration across internal teams and external stakeholders.
• Contribute to long-term planning including forecasting and budgeting.

Skills

Client management

Digital background

Project management

Stakeholder engagement

Analytical mindset

Strong communication

Job description

Overview

As Client Manager at iProspect, you will support the Client Director in delivering excellence across a well known account, while also contributing to global projects. This role is central to ensuring ways of working, strategic alignment, operational efficiency, and high client satisfaction across all stakeholders.

Responsibilities

• Lead day-to-day management of a well known account, ensuring timely delivery and excellence in execution.
• Lead delivery and creation of QBRS & PCAs.
• Maintain strong relationships with clients and partners.
• Lead weekly performance check-ins.
• Support teams with reporting and ensuring it is delivered on time and without errors.
• Drive collaboration across internal teams and external stakeholders.
• Contribute to long-term planning including forecasting, budgeting and identifying growth opportunities.
• Ensure strategic media plans align with client objectives.
• Utilize the iProspect Craft planning process.

Qualifications

• Experience managing clients.
• Strong background in digital.
• Excellent project management and stakeholder engagement skills.
• Analytical mindset with the ability to translate data into strategic recommendations.
• Proactive, collaborative approach with attention to detail and a passion for innovation.
• Strong communication skills across verbal, written, and presentation formats.

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.