Client Manager

Blusource Professional Services Ltd; England; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A growing accountancy firm in the United Kingdom is seeking a confident and organised Client Manager to lead teams and coordinate client activities. The role involves guiding team members, improving workflows, and ensuring high standards of service for clients. This position offers a varied workload in a dynamic environment with numerous benefits, including flexible hybrid working, professional development opportunities, and enhanced leave policies.

Benefits

25 days' annual leave plus bank holidays

Ongoing CPD and training

Flexible hybrid working

Enhanced maternity scheme

Income protection for long-term illness

Life assurance policy

Study support and professional memberships

Health cash plan

Enhanced sick pay

Wellbeing programme

Regular social events

Qualifications

• Experience in team management and coordinating client activities.
• Strong communication skills to handle client queries effectively.
• Ability to guide and mentor team members.

Responsibilities

• Guide and mentor team members, overseeing task allocation, skills development and regular feedback.
• Review and refine internal workflows to improve efficiency and client satisfaction.
• Handle client communication, ensuring queries are addressed quickly and professionally.
• Contribute to planning, compliance work and wider business initiatives alongside senior leaders.
• Monitor adherence to relevant regulations and industry requirements.

Skills

Team leadership

Client communication

Operational excellence

Workflow improvement

Job description

A growing accountancy firm in Bury St Edmunds is seeking a confident and organised Client Manager to take responsibility for leading teams, coordinating client activity and ensuring operational excellence. This is a great opportunity for someone who enjoys a varied workload and wants to play a key role in shaping a busy practice.

The Client Manager will oversee daily operations, support employee performance, and collaborate with senior leadership to streamline processes and encourage long-term growth. You will also act as a trusted contact for clients, helping to deliver a consistently high standard of service.

Responsibilities

• Guide and mentor team members, overseeing task allocation, skills development and regular feedback.

• Review and refine internal workflows to improve efficiency and client satisfaction.

• Handle client communication, ensuring queries are addressed quickly and professionally.

• Contribute to planning, compliance work and wider business initiatives alongside senior leaders.

• Monitor adherence to relevant regulations and industry requirements.

Benefits

• 25 days' annual leave plus bank holidays

• Ongoing CPD and training

• Flexible hybrid working

• Enhanced maternity scheme

• Income protection for long-term illness.

• Life assurance policy

• Study support and professional memberships

• Health cash plan

• Enhanced sick pay.

• Wellbeing programme

• Regular social events