Client Manager

Dentsu; City of Westminster; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading marketing firm is seeking a Client Manager to join their Global Team in London. This role involves leading the media planning and coordinating cross-market campaigns for luxury and fashion clients. The ideal candidate will have solid experience in media planning and project management, with strong communication skills. A passion for the luxury industry is a plus. The position offers flexible working arrangements and a competitive benefits package tailored to individual needs.

Benefits

Competitive salary

Tailored benefits package

Flexible working arrangements

Qualifications

• Solid experience in end-to-end Media Planning and Activation for brand and performance campaigns.
• Experience working with and coordinating international teams and markets.
• Demonstrated ability to manage projects with attention to detail.

Responsibilities

• Coordinate and monitor all client requests for media activities.
• Transform media planning direction into a comprehensive media plan.
• Nurture relationships with key media owners and inform client opportunities.

Skills

Media Planning

Project Management

Problem Solving

Communication

Collaboration

Job description

As Client Manager you'll join the iProspect Global Team responsible for one of our international Luxury & Fashion clients. You'll work closely with the client in coordinating and planning cross‑market and cross‑channel campaigns. You'll support the Global Brand Lead in defining the media strategy and media principles, owning and leading the media planning through coordinating central and local teams to provide an integrated media response, project managing the Go Live of the campaign, gathering and analysing the performance of the campaign for learnings and constant improvement. You'll oversee all aspects of online & offline planning and buying (Brand and Performance), across all markets, including China and the US.

• Work closely with the central channel & market teams across all operational demands and coordinate briefing, response to brief, campaign monitoring and reporting of all media activities for our clients (Brand & Performance).
• Coordinate and monitor all client requests (internal and external, central and local).
• Transform direction of media planning into a fully‑fledged media plan, including tactics, expert coordination, local market coordination, quality check, challenge of responses.
• Support account team in account processes including finance and billing. Ensure all invoicing is accurate and always up to date.
• Nurture relationships with key media owners to be informed and up to date on relevant opportunities worldwide and with developments in the industry, new insight sources, and strategic/planning approaches.
  Solid experience in end‑to‑end Media Planning and Activation for brand and performance campaigns across multiple channels, both on and offline.
• Demonstrate an understanding of media planning metrics and how each media channel works, ability to read a media plan and actualised campaign performances, with the ability to turn these into actionable media planning opportunities.
• Experience working with and coordinating international teams and markets with strong communication and collaboration skills.
• Ability to manage projects from end to end with rigor, organisation and autonomy with a high attention to detail.
• Problem solving & pro‑active mindset to be forward‑thinking and identify new workstreams and solutions.
• Luxury experience or interest in the Luxury/Fashion industry is a plus
  Dentsu is an integrated growth and transformation partner to the world’s leading organisations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end‑to‑end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.
• iProspect is an important part of our world‑class offering – a global digital‑first end‑to‑end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance‑driven brand building. By delivering human‑centric solutions, iProspect accelerates growth for the world’s most iconic brands. The iProspect team works across a network of more than 8,000 media and performance specialists spread across 93 global markets.
• This is a permanent role.
• The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Tuesday and Thursday.
• As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.