Client Manager

IQVIA; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global provider of clinical research services in Bournemouth is seeking an individual with FMCG experience to manage client trade spend, conduct profitability analysis, and support sales efforts. Ideal candidates will possess strong analytical skills, experience in commercial environments, and educational qualifications at A-level or equivalent. This position involves significant responsibility in preparing sales forecasts and client presentations.

Qualifications

• Minimum 1 years’ experience within FMCG.
• Experience in a fast-paced commercial environment in sales or trade marketing.

Responsibilities

• Manage P&L spreadsheets and monitor profitability by SKU.
• Oversee client trade spend and document all invoices.
• Prepare and participate in client review meetings.
• Provide the sales-force with trend analysis and relevant presentations.
• Forecast sales and negotiate targets with clients.
• Achieve key business objectives as agreed with the Client Manager.

Skills

Strong analytical skills

Strategic mindset

Excellent organizational skills

Understanding of category management

Intermediate Excel skills

Intermediate PowerPoint skills

Ability to use initiative

Attention to detail

Education

A-level standard or equivalent

Good standard of general education including Maths and English

Job description

• Management of P&L spreadsheets, monitoring Ceuta profitability by SKU and account. Analysis of profitability trends and implementation of measures to correct and maximise ROI.
• Management of client trade spend, ensuring all trade invoices are documented and that there is no financial exposure to Ceuta.
• Management of trade sales reports with trends and gap analysis.
• Preparation and participation in client review meetings.
• Provide the sales‑force with:
  • Gap analysis
  • Relevant trade presentations and sales aids
  • Category solutions (planogram recommendations / POS)
  • Regular sales updates (both YOY and vs target)
  • Trade promotional plans
• Provide a rolling 12‑month sales forecast to supply chain and clients
• Full responsibility for cycle preparation, negotiating sales and distribution targets with the client. Presentation at sales meetings (National Accounts, Convenience, Pharmacy).
• Achieve key business objectives as agreed with the Client Manager
• To carry out any other reasonable task or tasks in connection with the job function, as requested by the Client Manager

Career Experience

• Minimum 1 years’ experience within FMCG
• Experience of working in a fast‑paced commercial environment (preferably within sales, trade marketing or category management).

Qualifications

• Educated to A-level standard or equivalent
• Good standard of general education, including Maths and English

Required Skills

• Strong analytical skills and the ability to identify trends and forecast accordingly.
• Strategic mindset and good negotiation skills in order to make sound commercial decisions.
• Excellent organisational skills to balance and prioritise their workload and meet deadlines
• Understanding of category management and core ranging principles in order to support the Client Manager with making ranging recommendations for key customers
• The ability to use excel to an intermediate level in order interpret sales data and create reports for the client
• To ability to use Power Point to an intermediate level in order to help create compelling presentations for both customers and clients.
• The ability to use initiative and work autonomously in order to manage your own responsibilities ensuring that work is completed within set deadlines.
• Attention to detail to ensure that work is completed accurately and within our standard operating procedures.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com