Client Finance Case Officer

Stockport Council; Stockport; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government organization in Stockport is seeking a finance administrator to manage the finances of vulnerable individuals receiving social care. The role involves liaising with professionals, maintaining financial records, and ensuring the best interest of clients. Effective organizational and interpersonal skills are crucial, along with attention to detail. Flexible working arrangements are available.

Qualifications

• Effective organisational and interpersonal skills to work well with other team members.
• Attention to detail is essential for maintaining financial records and systems.
• Previous experience dealing with customers would be an advantage.

Responsibilities

• Manage a caseload of DWP Appointeeship and Court of Protection cases.
• Administer the finances of vulnerable people unable to manage their own affairs.
• Develop and maintain financial plans to meet client needs.
• Liaise with professionals to resolve queries and problems.

Skills

Organisational skills

Interpersonal skills

Attention to detail

Experience with customers

Job description

Job Responsibilities

• To manage a caseload of DWP Appointeeship and Court of Protection cases.
• Administration of the day-to-day finances of vulnerable people who are unable to manage their own financial affairs.
• To develop and maintain financial plans to meet the needs of the client.
• To ensure that the client's finances are safeguarded, administered appropriately and in the clients' best interest.
• To liaise with professionals, including the Office of the Public Guardian, Department of Work and Pensions and Adult Social Care to resolve queries and problems.

Additional Information

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.

Commitment to Inclusion

We have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed to be shortlisted for Assessment if you meet both the criteria for the scheme and the essential job role criteria. Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

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Work-Life Balance

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

Requirements

• Effective organisational and interpersonal skills to be able to work well with other team members and services as required.
• Attention to detail is essential as there are financial records and systems to maintain.
• Previous experience of dealing with customers would be an advantage as the role involves contact with service users, social workers, or their support workers.

About the Role

The Client Finance Team administers the finances of vulnerable people who are receiving social care services and lack the mental capacity to deal with their own affairs. In this role you will be making a positive impact on the lives of service users in Stockport. The role requires regular days working from the main office.

About Stockport Council

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We're keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

Good Employment Charter

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.