Client-Facing Stores Specialist

RS Group; Knowsley; On-site; GBP 19,000 - 26,000; Full time

Job summary

RS Group, a leading supplier, is seeking a front-facing Stores representative for RS Integrated Supply in Halewood. You will ensure stores are maintained to a high standard and oversee product availability to deliver savings to the client.

Responsibilities include issuing stock, recording deliveries, expediting orders, keeping stock records, and conducting regular stock checks, with a focus on fast, accurate service and strong teamwork.

Qualifications

• Delivery of excellent Client experience and satisfaction.
• Working in a team.
• Working in a Fast-paced environment with responsive action being applied efficiently and effectively to meet the needs of the Client.
• Strong problem-solving skills.
• Strong attention to detail with a high level of accuracy.
• Exceptional customer service skills.
• Strong interpersonal and communication skills, both verbal and written.
• Excellent IT skills (SAP experience desirable but not essential).
• Strong organisational skills.

Responsibilities

• Deliver exceptional customer service and maintain a professional relationship with the Client.
• Issue stock products to the Client.
• Source and make available supplier catalogues and product reference material for the Client.
• Expedite outstanding purchase orders in a timely manner.
• Record goods delivered into the stock control system accurately.
• Release products on back order for delivery to the Client.
• Confirm customer deliveries in a timely manner.
• Ensure approved documentation is completed and authorised where necessary.
• Complete stock deliveries in line with Company standards (within one working day of receipt).
• Conduct rotational stock checks.
• Record stock locations for new products in store.
• Record stock adjustments and take action as appropriate.
• Maintain a high level of housekeeping in line with Company standards.
• Attend site meetings to discuss issues within store and follow up appropriately.
• Carry out other duties consistent with the role.

Skills

Customer service

Problem solving

Attention to detail

Interpersonal communication

SAP experience

Organisational skills

Verbal and written communication

IT skills

Tools

SAP

Job description

RS Group, a leading supplier, is seeking a front-facing Stores representative for RS Integrated Supply in Halewood. You will ensure stores are maintained to a high standard and oversee product availability to deliver savings to the client.

Responsibilities include issuing stock, recording deliveries, expediting orders, keeping stock records, and conducting regular stock checks, with a focus on fast, accurate service and strong teamwork.