Client-Facing IT Technician — Hybrid, Training & Bonus

SoCode Limited; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic Managed Service Provider in Cambridge seeks an experienced IT Technician to provide top-tier technical support and maintain IT infrastructure. You will be responsible for troubleshooting issues, implementing security solutions, and working closely with clients to meet their technology needs. The role offers Microsoft 365 certification training, a yearly bonus, and a hybrid working environment, fostering professional development and career advancement.

Benefits

Microsoft 365 certification training

EV company car scheme

Yearly bonus scheme

Qualifications

• MSP or busy service desk experience required.
• Must be a UK resident and located in the local area.
• Ability to collaborate with clients on technology requirements.

Responsibilities

• Provide technical support, troubleshooting, and issue resolution for clients.
• Implement and maintain IT infrastructure, including servers and networks.
• Proactively address potential IT issues to minimize downtime.

Skills

Client satisfaction

Problem-solving

Diagnosing and resolving issues

Implementing IT infrastructure

Proactive IT issue management

Education

Microsoft 365 certification

Tools

Networking tools

Security solutions

Job description

A dynamic Managed Service Provider in Cambridge seeks an experienced IT Technician to provide top-tier technical support and maintain IT infrastructure. You will be responsible for troubleshooting issues, implementing security solutions, and working closely with clients to meet their technology needs. The role offers Microsoft 365 certification training, a yearly bonus, and a hybrid working environment, fostering professional development and career advancement.