Client Experience & Styling Specialist

Valentino; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Valentino in London’s Sloane Street is seeking a Client Advisor who embodies the brand's values and delivers the full client experience from welcome to retention.

You will engage clients, master product knowledge, and contribute to store KPIs through personalized service, data-led clienteling, and flawless store operations. Collaborating with the team, you will drive cross-selling and build lasting relationships while representing Valentino's luxury ethos at every touchpoint.

Qualifications

• Experience in luxury retail or high-end fashion environments.
• Strong clienteling and relationship-building skills.
• Ability to achieve sales targets and KPI realization.

Responsibilities

• Drive client engagement and retention through personalized service.
• Demonstrate product knowledge and storytelling to enhance the client experience.
• Execute sales activities supporting store objectives and KPIs.
• Operate store systems and processes in line with company guidelines.

Skills

Sales targets

Clienteling

Product storytelling

Customer engagement

Store operations

Job description

Valentino in London’s Sloane Street is seeking a Client Advisor who embodies the brand's values and delivers the full client experience from welcome to retention.

You will engage clients, master product knowledge, and contribute to store KPIs through personalized service, data-led clienteling, and flawless store operations. Collaborating with the team, you will drive cross-selling and build lasting relationships while representing Valentino's luxury ethos at every touchpoint.