Client Experience & Sales Specialist — Uncapped Commission

Thérapie Clinic; Cheltenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading aesthetic clinic in Cheltenham is seeking a Client Experience and Sales Specialist to enhance client satisfaction and achieve sales performance goals. You will provide expert consultations, manage client journeys, and drive revenue growth through excellent service and upselling. The ideal candidate will be a qualified Beauty Therapist with strong client management experience and communication skills. This role offers an exciting atmosphere with various perks, including continuous training and uncapped commission.

Benefits

Continuous training and development

Annual leave

Uncapped commission

Staff discount

Qualifications

• Qualified Beauty Therapist required.
• Must have experience in client experience management or customer service.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Deliver outstanding client service from first contact to follow-up.
• Maximise clinic efficiency through smart diary and booking management.
• Drive consultations with upselling and cross-selling.

Skills

Qualified Beauty Therapist

Client experience management

Customer service

Excellent communication

Interpersonal skills

Analytical skills

Problem-solving abilities

Multitasking

Job description

A leading aesthetic clinic in Cheltenham is seeking a Client Experience and Sales Specialist to enhance client satisfaction and achieve sales performance goals. You will provide expert consultations, manage client journeys, and drive revenue growth through excellent service and upselling. The ideal candidate will be a qualified Beauty Therapist with strong client management experience and communication skills. This role offers an exciting atmosphere with various perks, including continuous training and uncapped commission.