Client Experience & Sales Pro - Uncapped Commission

Thérapie Clinic; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aesthetic medical clinic in Bristol is seeking a Client Experience and Sales Specialist to enhance client satisfaction and drive sales performance. The role involves delivering exceptional service, managing reviews, promoting consultations, and meeting KPIs. Candidates should be qualified Beauty Therapists with proven client management experience and strong communication skills. This position offers opportunities for development along with competitive commission structures.

Benefits

Continuous training and development

Annual leave

Uncapped commission

Staff discount

Qualifications

• Proven experience in client experience management or customer service.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Deliver outstanding client service from first contact to follow-up.
• Manage online reviews and resolve complaints efficiently.
• Maximise clinic efficiency through diary management.
• Drive and convert consultations with upselling.
• Meet KPIs for consultation success and client spend.

Skills

Client experience management

Customer service

Communication skills

Interpersonal skills

Analytical skills

Problem-solving abilities

Multi-tasking

Education

Qualified Beauty Therapist

Job description

A leading aesthetic medical clinic in Bristol is seeking a Client Experience and Sales Specialist to enhance client satisfaction and drive sales performance. The role involves delivering exceptional service, managing reviews, promoting consultations, and meeting KPIs. Candidates should be qualified Beauty Therapists with proven client management experience and strong communication skills. This position offers opportunities for development along with competitive commission structures.