Client Executive

SMG; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A dynamic marketing agency in London is seeking a Client Development Executive to support commercial goals through project coordination and stakeholder engagement. The role emphasizes strong organizational skills, detail orientation, and creative problem-solving. You will manage client interactions, assist senior governance meetings, and implement impactful marketing campaigns. This position offers a hybrid working environment and various employee benefits.

Benefits

10% discretionary bonus

£1,800 yearly wellbeing fund

Free Headspace subscription

£500 yearly Learning Fund

4 extra Wellbeing Days off

Summer & Winter conferences

4pm finishes every Friday

Flexible and hybrid working

Qualifications

• Ability to think differently and challenge the status quo.
• Interest in growing a career within a marketing agency.

Responsibilities

• Liaising between clients and SMG for clear action follow-ups.
• Supporting senior team in governance meetings.
• Implementing client campaigns within budgets and timelines.
• Collaborating on projects to drive mission in marketing.

Skills

Strong organisational skills

Excellent attention to detail

Confident communication skills

Relationship-building skills

Job description

Location: London - Hybrid

Salary: From £28,000 + 10% discretionary bonus

Level: Executive level lining into a Client Manager

About the Role

We are looking for a Client Development Executive to join our Capture agency at SMG. In this role, you'll play a pivotal part in supporting our commercial goals through excellent project coordination, stakeholder communication, and teamwork. Whether you're coordinating impactful campaigns or refining internal processes, your attention to detail and collaborative spirit will help deliver best-in-class work across our Capture team.

If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us—people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.

We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.

We’re proud to be ranked the #1 Best Marketing and Media Agency and to have received World-Class accreditation from Best Companies.

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly “Learning Fund” for learning
• 4 extra Wellbeing Days off per year
• Summer & Winter conferences + year-round celebrations
• 4pm finishes every Friday
• Flexible and hybrid working

Explore all our benefits here

Are We What You’re Looking For?

We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team.

This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!

A Little Bit About You

You’ll bring:

• A knack for “thinking differently”—you’re not afraid to challenge the status quo or approach problems creatively.
• Strong organisational skills and excellent attention to detail.
• An interest in growing your career within a marketing agency.
• Confident communication and relationship-building skills to manage stakeholders both internally and externally.

Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.

What You’ll Be Doing

Your days will be dynamic. You might find yourself:

• Liaising between SMG and clients, ensuring follow-ups are clear and actionable.
• Supporting the senior team in governance meetings.
• Brainstorming and implementing client campaigns within agreed budgets and timelines.
• Adapting your communication style to suit different stakeholders, becoming a trusted team member.
• Ensuring all output—whether media plans, reports or recommendations—is of a high standard.
• Collaborating on wider organisational projects that help drive our mission in connected commerce marketing.

Our Values

Stay honest. Stay hungry. Stay foolish. Have fun.

Explore what that means to us here

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