Client Director, Global Enterprise UK

Gartner; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Professional development

Job summary

Gartner is seeking a Client Director to lead strategy and execution for global clients or major regional accounts. You will nurture senior-level relationships, translate business goals into value opportunities, and own account planning with cross-BU collaboration.

The role requires extensive sales experience, especially in technology sectors, with a focus on value selling, forecast accuracy, and enterprise-wide IT decisions. Hybrid work in the Greater London area is expected.

Qualifications

• 15+ years of experience with 10+ years in sales.
• Quota-bearing consultative selling in high technology (services or software).
• Proven experience with C-Level / senior client relationships in large multinational companies.
• Proficient in global account planning, territory management, and solution architectures.
• Strong communication, relationship-building, and strategic thinking abilities.
• Understanding of enterprise-wide issues and IT decision support offerings.
• Experience with procurement processes in large global accounts.
• Industry knowledge across vertical markets per territory.
• Proficiency in common business software (PowerPoint, CRM, Word, Excel).

Responsibilities

• Access and develop trust-based, value-added relationships with senior technology leaders in global accounts.
• Translate client strategy into value delivery opportunities.
• Serve as trusted advisor across client locations.
• Lead account strategy to drive YoY growth and retention.
• Develop account solutions and license architectures; drive execution toward state.
• Coordinate cross-BU planning and internal collaboration.
• Drive prospecting and revenue generation activities.
• Manage client engagement, retention, and account growth.
• Maintain forecast accuracy and sales cadence.

Skills

Senior sales leadership

C-level relationships

Global account planning

Forecasting & quota management

Strategic advisory & value selling

Executive communication

Enterprise technology understanding

PowerPoint, CRM, Excel

Education

Bachelor’s or Master’s degree

Tools

CRM tools

PowerPoint

Word

Excel

Job description

About this role

The Client Director is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importance. The Client Director will carry a sales quota and focus on client value delivery, client retention, and new business.

What you will do

• Gain access to and develop trust based, value added relationships with senior most technology leaders and their teams in large global accounts
• Develop deep understanding of client business strategy, drivers, goals and initiatives - translating these into opportunities for the client to maximize value received and identifying new value delivery opportunities
• Become a trusted advisor for the client across all their primary locations.
• Lead overall account and territory strategy to drive YoY growth and retention
• Develop exemplary account solutions and license architectures – building account vision and strategy, and driving execution towards intended state
• Orchestrate and marshal account planning and execution with cross-BU internal partners
• Drive high activity by coordinating prospecting strategies and driving prospecting execution
• Account management with the outcome of increased customer engagement and an increase in retention and account growth
• Quota responsibility aligned to a specific multinational account
• Build and demonstrate mastery of Gartner sales methodology and products
• Drive consistent execution of Gartner’s proven best practices
• Responsible for forecasting and forecast accuracy on a monthly/quarterly/annual basis
• Maintain and leverage competitive knowledge & focus

What you’ll need

• 15+ years of experience with +10 years of sales experience.
• Track record of success in a quota-bearing consultative selling environment, preferably experience in high technology (services or software) sales
• Proven experience owning and developing new trust-based relationships with C-Level and senior level clients and prospects in large multi-national companies -offering value added, insightful and strategic insight into their business
• Proficient in global account planning, territory management, and developing solution/license architectures
• Strong demonstration of intellect, drive, influencing skills, executive presence, relationship building, sales acumen, collaboration, and compelling communications
• Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies
• Comprehensive understanding of technology buying centers and procurement processes of large global accounts
• Extensive and relevant industry knowledge, specific to vertical markets per territory
• Strong presentation skills and business application proficiency (e.g. PowerPoint, CRM tools, Word, Excel, etc)
• Proficiency in navigating full lifecycle of sales process
• Bachelor’s or master’s degree – desired

What you will get

• Competitive salary, generous paid time off policy, charity match program, and more!
• Collaborative, team-oriented culture that embraces diversity.
• Professional development and unlimited growth opportunities

Our awards and accolades

• Fortune World’s Most Admired Companies 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 & 2025
• Forbes America’s Best Employers 2018, 2019 & 2022, 2023, 2024 & 2025
• Forbes America’s Best Employers for Women 2022, 2023, 2024
• Human Rights Campaign - Score of 100% for Corporate Equality Index & Best Places to Work for LBGTQ Equality 2018, 2019, 2020, 202, 2022, 2023, 2024, 2025
• Disability Equality Index Award for Best Places to Work for Disability Inclusion 2021, 2022, 2023, 2024
• Newsweek America’s Most Responsible Companies 2022, 2023 & 2024

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

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