Client Director - Global Clients

Aon; Chelmsford; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading global risk firm in Chelmsford is seeking a Client Director to manage prestigious client relationships and drive business growth. This hybrid role allows flexibility in working from home or the office. Successful candidates will demonstrate strong project management skills and experience in handling complex client needs, along with a passion for mentoring team members. Join an innovative and inclusive workplace that values well-being and offers excellent benefits.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Continuous learning opportunities

Qualifications

• Demonstrated ability to build and maintain significant client relationships.
• Experience servicing multinational client insurance programmes.
• Proven ability to lead teams and drive operational excellence.

Responsibilities

• Develop and maintain effective client relationships.
• Grow new and existing business through proactive management.
• Train and mentor client service teams.

Skills

Client relationship management

Business development

Project management

Analytical skills

Interpersonal communication

Team leadership

Technical knowledge of insurance

Education

ACII qualification

Job description

Client Director – Global Clients

Are you ready to work with some of the world’s most prestigious global clients? Do you want a role where you can make a real impact by delivering innovative solutions and driving growth?

As a Client Director at Aon Global, you’ll be at the centre of strategic relationships, helping leading organisations navigate complex challenges while collaborating with experts across our global network. This is your opportunity to shape outcomes on an international scale, in a hybrid role that gives you the flexibility to work both virtually and from our flagship London or Chelmsford offices.

Aon Global is an Aon Commercial Risk business based in London and Chelmsford, which specialises in servicing clients across multiple industry sectors and geographies, all with global risk and insurance needs.

What the day will look like

As a Client Director your primary responsibilities will include:

• Develop and maintain effective relationships with clients, ensuring a deep understanding of their business, industry, and risks in order to provide tailored Aon solutions.
• Take full accountability for growing new and existing business through proactive relationship management and by leading the client prospecting process.
• Co-ordinate and collaborate with wider internal specialists, such as class specialists and risk consultants, to deliver comprehensive solutions and drive client value.
• Effectively lead client-facing teams and connect them to the wider Aon offering, fostering a collaborative and high-performing environment.
• Act as a role model by consistently demonstrating integrity, professionalism, and adherence to Aon’s high ethical standards.
• Ensure strong working relationships within client service teams to drive innovative solutions and sustained client satisfaction.
• Train, mentor, and share knowledge with client service teams, supporting their continuous development and operational excellence.
• Lead the development of new propositions and ensure the best practice delivery of services to clients and prospects.
• Continually enhance your knowledge of Aon’s products, services, and overall United strategy through active learning and cross-functional teamwork, increasing your Aon IQ.
• Maintain and improve client satisfaction and retention, clearly articulating the value delivered by Aon and effectively supporting remuneration negotiations.
• Provide expert guidance and recommendations on programme optimisation, emerging trends, market reviews, and claims management.
• Ensure compliance by working within the Aon UK Limited Risk Management Framework and policies, participating in risk management, and completing all mandatory training.

Skills and experience that will lead to success

• Demonstrated ability to build and maintain significant client relationships, with a track record in business development and revenue growth.
• Strong project management skills with experience implementing strategic plans and delivering against project scope.
• Excellent interpretive, analytical, and problem-solving skills.
• Preferably ACII qualified, with experience servicing multinational client insurance programmes.
• Deep commercial understanding of both business operations and the insurance market.
• Robust technical knowledge across major insurance classes, with proven ability to leverage this expertise for clients.
• Outstanding interpersonal, communication, and presentation skills.
• Experience leading teams, driving operational excellence, and fostering an inclusive and collaborative workplace culture.
• Proven ability to share knowledge, mentor others, and contribute to ongoing professional development within your team.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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