Client Development Manager - fixed term contract

Box; Birmingham; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

25 days holiday

Bonus Scheme

Pension Scheme

Electric car scheme

Enhanced Family Leave policies

Private Medical Insurance

Health, lifestyle and wellbeing benef

Health, lifestyle and wellbeing

Job summary

Pinsent Masons is seeking a Client Development Manager to shape strategic relationships across a portfolio of key clients within our Technology, Science and Industry sector. This role blends hands-on client work with portfolio management and requires delivery across global networks.

The position offers a hybrid working model in the UK, with a focus on revenue growth, client retention and profitable expansion. A pathway for development within a leading international law firm is provided.

Qualifications

• Experience in professional-services account management or client relationship development.
• Ability to translate client needs into strategic initiatives using market insights.
• Strong commercial awareness and ability to interpret market developments.
• Excellent interpersonal and communication skills with relationship-building ability.
• Organised, proactive, and collaborative with strong attention to detail.
• Proficiency in Microsoft Word, Excel and PowerPoint; interest in using AI tools.

Responsibilities

• Take responsibility for at least two key clients, developing and implementing strategic relationship plans.
• Proactively manage a broader client portfolio to retain revenue and identify growth opportunities.
• Support Head of Business Development and Sector Head with priorities and deliverables.
• Use client intelligence and market insights to develop targeted engagement plans and campaigns.
• Coordinate cross-network resources to identify new business opportunities.
• Share insights with sector leadership to improve relationship-management practices.

Skills

Account management

Client relationships

Commercial awareness

Interpersonal skills

Organization

AI tools

MS Office

Tools

MS Word

MS Excel

PowerPoint

Job description

Client Development Manager

Any UK location | 12-month fixed term contract

Our standard working hours are 9.30am-5.30pm. We operate a 3 days in the office, 2 days from home working model. As an inclusive employer, we are willing to consider flexible working requests.

Exceptional by design. A career where you'll shape strategic relationships and create opportunities for sustainable growth.

The opportunity

Join a team where your expertise truly matters. Pinsent Masons is looking for a Client Development Manager on an initial 12-month fixed term contract to cover a period of family leave, ideally running from January 2027, to support our Technology, Science and Industry sector, providing strategic client development and relationship management across a portfolio of key clients.

Working across our global network, you will bring together the firm’s people, knowledge and capabilities to strengthen long-term client relationships. The role offers a compelling blend of hands-on responsibility for at least two high-profile clients alongside broader portfolio management, giving you the opportunity to influence strategic priorities, retain revenue and drive profitable growth.

You will work closely with Relationship Partners, client teams, sector leadership and Business Development colleagues to translate client intelligence and market insight into focused relationship development plans and new business opportunities.

At Pinsent Masons, your career is exceptional by design - intentionally shaped to support high performance, meaningful development and long-term progression.

What you’ll do

• Take hands-on, at times client-facing, responsibility for at least two key clients, working with Relationship Partners and client teams to develop and implement strategic relationship plans.
• Proactively manage a wider portfolio of clients, helping to retain existing revenue and identify opportunities for profitable growth.
• Support the Head of Business Development and Sector Head with key-account priorities, objectives and deliverables.
• Use client intelligence, market developments and emerging themes to identify growth opportunities and develop targeted engagement plans and campaigns.
• Bring together relevant expertise and resources from across our global network, championing collaboration, intelligence sharing and the identification of new business opportunities.
• Share client and market insight with sector leadership and contribute to the development of effective relationship-management practices, processes, systems and resources.

What you’ll bring

• Previous professional-services (ideally legal) account management or client relationship development experience, with a track record of client retention and growth.
• Experience developing and delivering strategic client initiatives and using client data and market insight to identify opportunities.
• Strong commercial awareness, with the ability to interpret client needs, market trends and wider business developments.
• Excellent interpersonal and communication skills, with the ability to build trust and maintain long-term internal and external relationships.
• A proactive and collaborative approach, supported by strong organisation, time management and attention to detail.
• Good knowledge of Microsoft Word, Excel and PowerPoint, together with an interest in using available AI tools to improve efficiency.
• Knowledge or experience of the Technology, Science and Industry sector would be beneficial but is not essential for someone able to develop their knowledge quickly.

Why Pinsent Masons

Our "exceptional by design" approach means we’ve deliberately shaped a firm where you can do your best work. We combine meaningful work, clear expectations and the support to build a career that works for you. Why join us?

Meaningful work, real impact – the opportunity to contribute to initiatives and projects that have a genuine impact on our clients and the success of a leading international law firm.

A firm that backs your growth – clear expectations, structured development and real investment in helping you reach your potential.

A progressive culture – collaborative, inclusive and forward-looking, with the space to innovate and do your best work.

Our benefits package reflects our determination to support our people in achieving their full potential. You know what’s important to you and that’s why we offer flexible benefits where we can, allowing you to choose what matters most. Amongst our benefits are:

• 25 days holiday
• Bonus Scheme
• Pension Scheme
• Electric car scheme
• Enhanced Family Leave policies
• Private Medical Insurance
• Health, lifestyle and wellbeing benefits

Our commitment

At Pinsent Masons, we are committed to recruiting and retaining the best talent and building an inclusive and fair workplace. We value the strength that comes from different experiences and strive to create an environment where everyone feels they belong.

We welcome applications from all suitably qualified candidates and are dedicated to ensuring equitable opportunities throughout our recruitment processes. In line with local laws and cultural contexts across the jurisdictions in which we operate, we encourage people of all backgrounds, identities, and lived experiences to apply.

If you need reasonable adjustments or accommodations to participate in our recruitment process or to perform the role, please tell us, we will work with you to identify a suitable approach.