Client Data Solutions Lead - Director

Macquarie Bank Limited; City Of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A global financial services group in the City of London seeks a leader for their client data services team. The role includes overseeing master data management, driving data quality initiatives, and implementing data security measures. Ideal candidates will have extensive experience in financial markets and data management, and possess a collaborative mindset. The position offers ample opportunities for professional development and a range of benefits.

Benefits

25 days annual leave

Paid parental and fertility leave

Employee Assistance Program

Learning and development opportunities

Hybrid working arrangements

Qualifications

• Experience with financial markets and commodities client business.
• Expertise in client data and hierarchy management.
• Knowledge in sourcing and verification processes.
• Ability to manage data operations across global jurisdictions.

Responsibilities

• Lead the client data services function.
• Oversee master data management and document management.
• Implement client data service models in collaboration with Technology.
• Manage relationships with third-party data vendors.

Skills

Experience in financial markets

Client data management expertise

Knowledge of entity management

Familiarity with regulatory markets

Strong stakeholder communication

Job description

Join the Commodities and Global Markets division to develop and lead our client data services team, where you will play a pivotal role in shaping how we manage and leverage client information. The team is responsible for establishing robust data foundations that support key business activities including risk management, regulatory operations, and frontline business activities. Working collaboratively across the organisation, focus will be on high-quality data solutions that drive business outcomes and enable informed decision-making.

You will be part of a dynamic environment that values innovation, collaboration and continuous improvement. The team partners closely with Technology and other stakeholders to ensure our data architecture and operations are secure, efficient and future-ready, underpinning Macquarie’s commitment to excellence in client service and operational integrity.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

In this role, you will establish and lead a client data services function, overseeing master data management and document management services that support a wide range of business needs.

You will advance client data analytics and insights to meet the demands of the Commodities and Global Markets business lines, partnering with Technology to implement a unified client data service model and ensure end-to-end data security.

You will take responsibility for evolving existing teams and activities focused on client data quality and value reporting, as well as managing third-party data sourcing and vendor relationships. Your role will involve partnering with procurement to optimise commercial value and collaborating with independent data governance, risk and audit teams to maintain robust control over client data throughout its lifecycle.

What you offer

• Experience and understanding of financial markets and/or commodities client business, including public and private companies, funds and banks
• Demonstrated expertise in client data and hierarchy management, with a strong grasp of quality disciplines and use cases across risk and commercial functions
• In-depth knowledge of entity management, including sourcing, verification and resolution processes
• Sufficient technical understanding to partner effectively with Technology teams and service providers, ensuring information security and data privacy are maintained
• Experience working with key corporate and institutional data vendors and aggregators
• Proven track record in data transformation, including architecture, platform, tool application, sourcing and integration
• Understanding of client risk, regulatory and relationship management, including sales and lifecycle services data, reporting and intelligence requirements
• Ability to build and lead data operations and techno‑functional teams, managing people and stakeholders across global jurisdictions
• Experience operating effectively within regulated markets, delivering across commercial, risk and efficiency outcomes
• Hands‑on and detail‑oriented approach, with the ability to prioritise and communicate clearly with stakeholders and team members

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• 1 wellbeing leave day per year and a minimum of 25 days of annual leave.
• 26 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
• Paid fertility leave for those undergoing or supporting fertility treatment
• 2 days of paid volunteer leave and donation matching
• Access to a wide range of salary sacrificing options
• Benefits and initiatives to support your physical, mental and financial wellbeing including, comprehensive medical and life insurance cover
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Access to company funded emergency and backup dependent care services
• Recognition and service awards
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Commodities and Global Markets

Commodities and Global Markets is a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base across Commodities, Financial Markets and Asset Finance.

Our commitment to diversity, equity and inclusion

We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.