Client Care Coordinator - Frontline Health Navigator

MSI Reproductive Choices; Reading; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading provider of reproductive healthcare in the UK is seeking a Client Care Coordinator to manage client interactions and administrative tasks. The role requires excellent interpersonal skills and a commitment to empowering clients with informed reproductive choices. Prior contact centre experience is beneficial, and the position involves a split role between Reading and Chesham. Supportive training will be provided to ensure success in the role.

Qualifications

• Prior experience in healthcare is desirable but not essential.
• Ability to drive for a split role in Reading/Chesham.

Responsibilities

• Handle phone consultations and data processing.
• Provide support and guidance to clients in-person and over the phone.

Skills

Administrative skills

Experience of working in a Contact Centre

Interpersonal communication

Job description

A leading provider of reproductive healthcare in the UK is seeking a Client Care Coordinator to manage client interactions and administrative tasks. The role requires excellent interpersonal skills and a commitment to empowering clients with informed reproductive choices. Prior contact centre experience is beneficial, and the position involves a split role between Reading and Chesham. Supportive training will be provided to ensure success in the role.