Client Asset Business Manager Support

PowerToFly; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global financial institution in Belfast seeks a Regulatory Operations professional to manage Client Money and Assets. The successful candidate will work closely with various teams, contribute to governance structures, and ensure transparency in operations. Ideal candidates will possess a university degree, experience in operations, and strong communication skills. The role offers competitive benefits, including generous holiday allowance, medical insurance, and a performance-related bonus.

Benefits

Generous holiday allowance starting at 27 days plus bank holidays

Annual performance related bonus

Private medical insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Employee discounts

Learning and development resources

Qualifications

• Proven experience in Operations or in a Control or Policy function.
• Previous Client Asset / CASS experience.
• Understanding of Client Asset regulation and its purpose.

Responsibilities

• Work closely with O&T businesses on Client money and asset matters.
• Assist in building a Client Asset governance structure.
• Represent Regulatory Operations at various meetings.

Skills

Attention to detail

Excellent written and oral communication skills

Strong working knowledge of Excel, Word, and PowerPoint

Interpersonal skills

Self-starter with strategic mindset

Pro-active and resilient

Education

University degree and/or relevant professional qualifications

Job description

Are you looking for a career move that will put you at the heart of a global financial institution?

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The EMEA Regulatory Operations Control team performs a key role in compiling, calculating, and monitoring all UK FCA Client Asset / Money submissions. The group also completes the Client Money and Asset Returns (CMAR) for the Citi UK FCA regulated entities. The group acts as central point of contact within O&T for Client Money and Asset issues enabling transparency and escalation and is responsible for chairing the monthly O&T Client Asset Forum in addition to participating in Business aligned forums. This role is within the Regulatory Control team as part of the Belfast Operations, with key responsibilities for Client Money and Assets. The team is engaged with business partners, Technology, Compliance with key responsibilities for Client Assets including but not limited to the governance and oversight of O&T processes and procedures as they relate to Client Money and Assets.

What you’ll do

• Work closely with O&T businesses and act as a point of contact for Client money & asset related matters
• Assist with the build out of a Client Asset governance structure for O&T
• Represent Regulatory Operations at the various monthly CA Forum meetings
• Engage with internal and external auditors on Client Asset related matters
• Partner with O&T, Client Asset and depository protection Office and Compliance implementing changes required as a result of internal or external audit reviews
• Work with Compliance and the Client Asset & depositor protection office in reviewing current and new business initiatives while adhering to Client Asset regulations. Analyzing, interpretation and providing executive summaries for key stakeholders and detailed impact analysis as required
• Attend business control forums providing appropriate challenge as it relates to Client Assets
• Support the Client Asset (CASS) functions performed by Regulatory Operations, escalating issues to management where appropriate, challenging issues and understanding root cause analysis and resolution
• Identification of areas for improving existing processes and controls, developing and enhancing Client Asset knowledge within Regulatory Operations
• Support the Managers Control Assessment for Client Assets within Regulatory Operations
• Engage in key business initiatives, liaising with strategic change management team in providing Business Requirements to enable testing of required change and confirming impact to team’s processes

What we need from you

• University degree and/or relevant professional qualifications.
• Proven experience in Operations, or in a Control or Policy function
• Previous Client Asset / CASS experience
• A level of understanding of Client Asset regulation and it's purpose
• Self-starter, able to work on initiative and organize themselves well with a strategic mindset
• Pro‑active, likely to instigate change
• Team player – Excellent interpersonal skills
• Able to build effective working relationships quickly and maintain them
• Focused on providing a high standard of service to clients
• Good attention to detail
• Excellent written and oral communication skills.
• Resilient and tenacious
• Strong working knowledge of Excel, Word, and PowerPoint.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well.

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Closing date for applications: 20 Jan 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.